Aaron James

Assistant in Nursing (AIN) at First Choice Care
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Location
Parkinson, Queensland, Australia, AU
Languages
  • English -

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Credentials

  • Certificate I IT
    -

Experience

    • Australia
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Assistant in Nursing (AIN)
      • Jan 2016 - Present

      • Provide comfort and support during procedures • Assist with admission/discharge of patients • Routine urine collection • Assist patients with basic hygiene • Assist patients with moving, positioning and transferring • Assist nursing staff with pressure area care • Assist patients at required meal times (non-complex feeding requirements) • Assist in settling patients for sleeping • Preparation of rooms (stripping/making beds, restocking and general cleaning of rooms) • Escorting stable patients • Transport equipment as required by staff • Changing and replacing suction bottles and equipment Show less

    • Australia
    • Hospitals and Health Care
    • 700 & Above Employee
    • Undergraduate Student in Nursing (USiN)
      • Jan 2016 - Present

      Working Under Supervision of the Departments Registered Nurses My job duties include, but are not limited to: • Obtaining Vital Signs from Patients (Blood Pressure, Heart Rate, Respiratory Rate, Oxygen Saturation (Sp02), Temperature) • Assist Medical and Nursing Staff with IV cannulation and Providing Comfort to Patient and Family • General Cleaning and Tidying of Clinical Areas • Routine Faecal and Urine Collection and Analysis • Preparation of rooms (stripping/making beds, restocking and general cleaning of rooms) • Escorting stable patients • Assist Nursing Staff with Admission and Discharge Paperwork and Education • Transporting of blood/pathology, pharmacy to certain wards • Basic Primary and Secondary Patient Assessment Show less

    • Customer Service Supervisor
      • Dec 2011 - Jan 2014

      • Handling higher level enquiries and complaints (Customer Service Centre order errors, hospitality complaints etc.) that a standard Customer Service Representative could not complete • Monitoring Customer Service Representatives work on the order operating floor • Providing “Coaching and Support” to Customer Service Representatives when disciplinary action is needed to be taken • Evaluating Customer Service Representative performance and suitability for promotional positions within the workplace • Completing general duties within the workplace within a “PR” shift(Leave requests, shift swaps and general enquiries) • Checking attendance of staff for rostered shifts and providing follow ups to staff who have not attended their shifts • Handling Customer Service Representative enquiries and authorize docket cancellations and alterations • Liaise between Customer Service Centre and Field (Store) Management • Identify and resolve technical problems at the Customer Service Centre and in stores • Liaise between management and other departments in relation to technical issues identified • Process CSR incidents using prescribed Company and Union disciplinary procedures • Monitor and Tracking errors • Managing your assigned team by constructing a relationship with assigned team member, deliver team incentives and goals, provide a monthly/fortnightly team newsletter to keep team members up to date with Customer Service Centre related issues and events and provide coaching and support to team members when required • Undergo Monitoring duties (Staff appraisals) to monitor staff work ethic and are working to a satisfactory standard • Enforce Company and CSC policies and directives • Manage price confirmer when on Day/Night shift Show less

Education

  • Griffith University
    Bachelor’s Degree, Registered Nursing/Registered Nurse
    2014 - 2016
  • Macgregor State High School
    High School, Performing Arts
    2009 - 2013

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