Experience

Bottom Line Equipment

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Parts Manager

  • Aug 2018 - Present



Neff Rental

• Construction
• 200 - 300 Employee

• Service & Parts Manager

  • Dec 2013 - Aug 2018

  Ensure a consistently high level of internal and external customer satisfaction throughout the service department Drive profitability through increased sales, gross profit, P&L management, and labor cost control Build a high performing team of Technicians, Service Advisors, Parts Associates, Porters, and Detailers through continual associate development and best hiring practices Employee hiring, development & retention Customer satisfaction, and philanthropy Create and maintain strong working relationships with external vendors Meet or exceed monthly budget projections Maintain a safe and functional working environment Assign shop work to technicians and manage employee schedules Repair shop facility management Diagnose equipment issues and assist with service and repair Show less