Experience

Quality Counts, LLC

• United States
• Civil Engineering
• 1 - 100 Employee

• Operations Manager

  • Jan 2017 - Present

  Plan and manage projects from estimate to completion. Communicate with clients about the scope, scheduling, progress, and invoicing of projects. Monitor employee productivity and optimize procedures to reduce costs. Manage day-to-day operations, supervising field technicians and conducting performance evaluations. Identify inefficiencies and make recommendations for process improvements. Manage equipment and maintain inventory. Plan and manage projects from estimate to completion. Communicate with clients about the scope, scheduling, progress, and invoicing of projects. Monitor employee productivity and optimize procedures to reduce costs. Manage day-to-day operations, supervising field technicians and conducting performance evaluations. Identify inefficiencies and make recommendations for process improvements. Manage equipment and maintain inventory.



FedEx Ground

• United States
• Freight and Package Transportation
• 700 & Above Employee

• Operations Manager

  • Sep 2009 - Jan 2017

  Front-line manager overseeing day-to-day operations and 12-25 employees within a FedEx Ground (FXG) station or hub. Responsible for ensuring efficient sorting of packages through the management of Package Handlers. Also manages administrative employees and functions and ensures administrative processes are compliant with FXG policies and procedures and governmental regulations.Part of the management team that won the FedEx Ground Hub Challenge four years running (2012-2015).

• Package Handler

  • Sep 2007 - Sep 2009

  Responsible for loading and unloading packages onto or from delivery vehicles, trailers, conveyor system carts and load gratings. General warehouse operations, loading and unloading trucks, shipping and receiving, movement of material, package tracking, dock labor, and transportation/distribution. Responsible for sorting packages and determining the appropriate conveyor system by scanning packages, reading labels and charts, verifying numbers and memorizing information.



AMERICAN EAGLE OUTFITTERS INC.

• United States
• Retail
• 700 & Above Employee

• Stock Associate

  • Aug 2006 - Feb 2010

  Responsible for: -preparing products, supplies, equipment, and other items for use by unpacking, adjusting, repairing or assembling them as necessary. -storing items in an orderly and accessible manner in back room, supply room, or other areas. -selling products from stock in retail setting. -providing assistance or direction to other stockroom or sales floor associates. -packing, unpacking and preparing items for storage on stockroom shelves or placement on sales floor. Responsible for: -preparing products, supplies, equipment, and other items for use by unpacking, adjusting, repairing or assembling them as necessary. -storing items in an orderly and accessible manner in back room, supply room, or other areas. -selling products from stock in retail setting. -providing assistance or direction to other stockroom or sales floor associates. -packing, unpacking and preparing items for storage on stockroom shelves or placement on sales floor.