Cloud Architect

• Jul 2020 - Present

Systems Administrator

• Jul 2011 - Present

Systems Administrator

• Feb 2006 - Jul 2011

-Designed, configured, and maintained VMWare VSphere Environments that supported a virtual dedicated servers and internal servers. -Designed, configured, and maintained Fiber Channel and ISCSI SAN solutions that supported a variety of requirements including VMWare virtual machine mappings, and offsite backup storage. -Designed, configured, and maintained redundant Cisco ASA and Pix Firewalls securing multiple sites and multiple VLANs per site. -Configured and maintained IBM Blade Chassis and Servers. -Designed, configured, and maintained a VOIP PBX and phone system that supported 25 employees. -Configured and maintained Microsoft Windows and BIND DNS servers supporting 200+ domains. -Configured and maintained a Microsoft Share Point servers Microsoft CRM servers. -Maintained and supported Microsoft Domain Controllers and Active Directory for multiple companies. -Maintained Microsoft Exchange and QMail e-mail servers for over a 1000+ users. -Maintained Microsoft IIS and CPanel and Apache web servers for 200+ sites. -Maintained and configured Windows Servers (2008, 2003, and 2000) for multiple companies. -Maintained and configured Windows SQL servers both 2005 and 2000 editions. -Maintained and configured wireless access controllers and access points. -Configured and maintained Video over IP equipment including: --Tandberg video conferencing equipment --Microsoft Video on Demand Servers --Live video streaming using IP multicast --VBrick Streaming Software -Configured and maintained network and server monitoring systems to alert technicians of issues and to compile data used to create historical graphs. -Configured, maintained, and designed an ISP network deployed over NE Indiana supporting consumer and business class services. -Configured and maintained the core network of Cisco routers and switches. -Configured and maintained an enterprise backup solution used to protect internal and remote systems. Show less

Hardware Technician

• Jul 2007 - Jul 2007

Implemented a Voice over IP system for Merrill Lynch Implemented a Voice over IP system for Merrill Lynch

Hardware Technician/ Field Technician/ Phone Support

• Aug 2004 - Feb 2006

Configured and maintained Cisco Pix Firewalls and Routers Configured analog routers including Netopia, Emerald, and Astrocom Configured servers with Red Hat Linux 9.0, Linux 7.2, and SCO 5.05. Configured Samba domains, DNS, and DHCP on Linux servers; Solved a variety of problems related to hardware and operating systems over the phone or remote connection. Performed onsite repairs for a variety of issues including failed raid arrays, tape drives, and other failed server hardware. Configured and maintained Cisco Pix Firewalls and Routers Configured analog routers including Netopia, Emerald, and Astrocom Configured servers with Red Hat Linux 9.0, Linux 7.2, and SCO 5.05. Configured Samba domains, DNS, and DHCP on Linux servers; Solved a variety of problems related to hardware and operating systems over the phone or remote connection. Performed onsite repairs for a variety of issues including failed raid arrays, tape drives, and other failed server hardware.

Help Desk Support Representative/Hardware Technician

• Aug 2001 - Aug 2004

Maintained and configured routers, switches, and wireless access points.Fielded incoming help requests from end users via telephone, e-mail, and help desk tickets.Performed hands-on fixes at the desktop level, as well as performing preventative maintenance on them.Used imaging software (Altiris, ImageCast) to create images of clean installs. Distributed images to systems before deployment.Applied diagnostic utilities to aid in troubleshooting of both desktop systems and telecommunication equipment.Recorded, tracked, and documented the help desk ticket's problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through the final resolution. Show less

Internship

• May 2003 - Aug 2003

Performed tasks related to telecommunication repair and preventative maintenance.Created system diagrams of the network in place.Performed standard server administrative tasks such as event log reading, checking backups, and active directory management.Updated and production servers running Windows Server 2000 to Windows Server 2003.

Network Design

• Jan 2003 - Feb 2003

Designed a network to be used by both the church and the food bank. Researched venders and suppliers for needed equipment. Worked with Salvation Army's headquarters to insure their standards were implemented. Installed the designed network. Designed a network to be used by both the church and the food bank. Researched venders and suppliers for needed equipment. Worked with Salvation Army's headquarters to insure their standards were implemented. Installed the designed network.