Experience

PBS Engineering and Environmental

• United States
• Civil Engineering
• 200 - 300 Employee

• IT Services Manager

  • Oct 2014 - Present



ServerLogic Corporation

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Small Business Server Engineer

  • Mar 2010 - Oct 2014

  Perform desktop and server support in a managed service environment. Migrated existing environments from Server 2003 and 2008 platforms to Server 2012. Setup and manage Active Directory, DHCP, DNS on small business domain controllers. Create and document plans for performing large scale office migrations ranging from multiple workstation upgrades to domain controller upgrades. Troubleshoot issues ranging from client workstations, email, and applications such as the office suite… Show more Perform desktop and server support in a managed service environment. Migrated existing environments from Server 2003 and 2008 platforms to Server 2012. Setup and manage Active Directory, DHCP, DNS on small business domain controllers. Create and document plans for performing large scale office migrations ranging from multiple workstation upgrades to domain controller upgrades. Troubleshoot issues ranging from client workstations, email, and applications such as the office suite and adobe. Preform both remote and onsite support. Carry out new setups for servers, workstations, and Allworx phone systems. Show less Perform desktop and server support in a managed service environment. Migrated existing environments from Server 2003 and 2008 platforms to Server 2012. Setup and manage Active Directory, DHCP, DNS on small business domain controllers. Create and document plans for performing large scale office migrations ranging from multiple workstation upgrades to domain controller upgrades. Troubleshoot issues ranging from client workstations, email, and applications such as the office suite… Show more Perform desktop and server support in a managed service environment. Migrated existing environments from Server 2003 and 2008 platforms to Server 2012. Setup and manage Active Directory, DHCP, DNS on small business domain controllers. Create and document plans for performing large scale office migrations ranging from multiple workstation upgrades to domain controller upgrades. Troubleshoot issues ranging from client workstations, email, and applications such as the office suite and adobe. Preform both remote and onsite support. Carry out new setups for servers, workstations, and Allworx phone systems. Show less



Data Foundry

• United States
• Information Technology & Services
• 1 - 100 Employee

• Technical Support

  • May 2008 - Dec 2009

  Preformed remote support for Data center clients and Texas.net clients. Carried out work requested by clients through email and internal tickets. Regularly performed monitoring of client and data center traffic and escalate alerts to senior engineers. Worked overnight monitoring facility alerts and used standard operating procedures during any events that occurred. Preformed remote support for Data center clients and Texas.net clients. Carried out work requested by clients through email and internal tickets. Regularly performed monitoring of client and data center traffic and escalate alerts to senior engineers. Worked overnight monitoring facility alerts and used standard operating procedures during any events that occurred.