Experience

Topps Tiles

• United Kingdom
• Retail
• 500 - 600 Employee

• Store Manager

  • Jul 2019 - Present

  Responsibilities Include:Day to Day running of the store.Supporting, Developing and Challenging Colleagues to develop knowledge and sales skills to deliver world class service.Area Contract Sales ChampionBuilding Trade Relationships.Audit and Stocktake Compliance.Changing in-store displays to a high standard.Ensuring Stock levels are high on stock lines to boost sales.Ensure the store is hitting Sales and Profit Targets.Searching for Large Contract Sales for corporate companies and large retail projects. Resolving Customer Complaints keeping World Class service at the heart of everything!PayrollEnsuring the high quality knowledge of the store. This is the service our traders expect of us.

• Store Manager

  • Dec 2018 - Jul 2019

  Responsibilities Include:Day to Day running of the store.Building Trade Relationships.Audit and Stocktake Compliance.Changing in-store displays to a high standard.Ensuring Stock levels are high on stock lines to boost sales.Ensure the store is hitting Sales and Profit Targets.Searching for Large Contract Sales for corporate companies and large retail projects. Training and Development of Employees to ensure outstanding customer service.PayrollEnsuring the high quality knowledge of the store. This is the service our traders expect of us.



Blacks Outdoor Retail Limited

• United Kingdom
• Retail
• 200 - 300 Employee

• Store Manager

  • Aug 2018 - Nov 2018

  Responsibilities include: Day to Day running of the store.Security and Audit Compliance.Ensuring the store hits sales targets.Payroll.Staff Training and Development.

• Store Manager

  • Apr 2017 - Aug 2018

  Responsibilities include: Day to Day running of the store.Security and Audit Compliance.Ensuring the store hits sales targets.Payroll.Staff Training and Development.

• Store Manager

  • Dec 2016 - Aug 2017

  In this role my primary role was to ensure the day to day running of the store. Ensure we were hitting target and that the store was compliant in every way. This store had been without a store manager for a large period of time and had competition on the door step. We achieved this through improving store standards and customer service through training and development of my staff.

• Retail Supervisor

  • Sep 2016 - Dec 2016

  I was the lead supervisor in a store without a manager at the time. I had to ensure the day to day running of the store. Submitting payroll and transferring large amounts of stock out of the store due to it being over stocked.

• Sales Assistant

  • Feb 2015 - Sep 2016

  Part Time Sales Assistant was a rewarding role. My responsibilities included giving outstanding customer service to customers. Ensure the store is up to standards and doing window displays was also my responsibility.