Experience

Crius Energy, LLC

• United States
• Oil and Gas
• 1 - 100 Employee

• Solar Advisor

  • Sep 2013 - Present

  • Wrote Service Level Agreements relevant to all anticipated products and Services we intended to offer. • Responsible for delivering seamless implementation of products and services • Responded to questions and interacted with clients on issues in an articulate and effective manner, following standard procedures • Supported/Educate clients in using the product via telephone, email and by visiting client site. • Analysis of a customer’s current and projected electrical usage and financial return on investment with a clean energy purchase • Logging all communications with customers in CRM contact database • Additional task include, accounts receivable duties such as, completing client credit check, processing/collecting payments, sending invoices and updating client billing information



Pitney Bowes

• Payment specialist

  • Apr 2011 - Sep 2012

  • Make inbound/outbound calls daily to existing customers regarding product upgrades to their accounts, while continuing to meet monthly quota • Processed payments and negotiated payment terms with the clients • Authorized and release orders for shipping • Review, process, and follow-up on requests for information regarding products and services • Monitor inventory and perform marketing catalog order fulfillment • Demonstrate flexibility in satisfying customer demands in high volume, production environment • Ability to maintain and manage the sales process with a large number or accounts, maintaining contacts and continuing to follow-up on the sales status and process • Worked closely with clients to consolidate and manage their monthly expenses • Identify opportunities for improvement while creating and implementing viable solutions