Loan and Withdrawal Specialist

• Oct 2021 - Present

Private Tutoring

• Aug 2017 - Oct 2021

• Built a successful full time tutoring network business. • Provide expert in-home and on-line tutoring for children and youth ranging from elementary through college in all levels of Math as well as standardized tests, such as ISEE, CAHSEE, SAT, and ACT. • Maintained Excel and Matlab models that tracks students progression using advanced mathematics, statistics and probability. Collecting this data enables customization of specific learning plans per student. • Ongoing analyzation of the students’ academic performance to create personalized lesson adjustment plans for high-level Math, English, and Spanish which enables the student to achieve their academic goals. • Excellent communication with parents in optimizing their child’s academic achievements and setting realistic goals. • Educate, guide, and mentor children on the autistic spectrum, tailoring instruction to meet individualized needs. Show less

Lead Instructor

• Aug 2017 - Sep 2018

• Selected for Corporate Management Lead Training curriculum. This course covered training in Communications with Parents/Students/Employees, Marketing, Operation/Finance modeling, Employee satisfaction and de-escalation techniques. • Directed and prioritized the center’s daily needs by overseeing all operations on assigned days, including sales, staffing, instructional sessions, and parental communication. • Achieved financial productivity with staffing and student attendance. Adjusted staffing levels accordingly when student attendance fluctuate. Balanced the tutor’s skill set with the scheduled students educational levels. • Observed students in group class in order to monitor educational progress and provide constructive feedback to the instructors and parents on incorporating additional studying or assignments to promote growth. • Support new and current instructors by offering continual training for the purpose of delivering a unified educational program that met the current student’s needs. • Presented comprehensive information in numerous key subjects, such as Elementary and Middle School Math, Algebra, Geometry, Trigonometry, AB/BC Calculus, and Real Analysis. • Headed all instructional sessions for Senior management to ensure that employees were kept abreast of updated curriculums and processes. Show less

Database Operator & Dental Assistant

• Aug 2007 - Aug 2017

•• Configured, streamlined, and deployed the Dental Recall system, transitioning from a paper process for 1500 patient accounts to a fully computerized system. • Studied, analyzed, and automated a complex patient database utilizing Dentrix’s Dental data analysis tools along with manipulation of statistical reports to target patient population for marketing campaigns. • Examined and restructured the filing system and updated data for the purpose of creating and implementing an optimized system for communication to past, current, and new patients. • Served as dental assistant while supporting the hygienist and dentist at the patient’s chair side. • Sanitized, organized, and prepped required equipment within exam rooms prior to patient appointments. Show less