Experience

GeoLinks

• United States
• Telecommunications
• 1 - 100 Employee

• Director Of Network Operations

  • Aug 2021 - Present

  Camarillo, California, United States



Charter Communications

• United States
• Telecommunications
• 700 & Above Employee

• Manager Network Engineering

  • Jan 2017 - Jul 2021

  Denver, Colorado



Time Warner Cable

• Telecommunications
• 700 & Above Employee

• Network engineer III

  • Jan 2016 - Dec 2016

  Louisville, Kentucky Area

• Network Engineer 2

  • Oct 2014 - Dec 2015

  Louisville, Kentucky Area



Charter Communications

• United States
• Telecommunications
• 700 & Above Employee

• Commercial Support Tech I

  • Feb 2013 - Oct 2014

  In this position I troubleshoot Fiber connections,Firewalls and PRI phone systems. Also Wan, OBI, Optical and Voice issues across a SIP trunking platform.

• Resolution Specialist

  • Jan 2010 - Jan 2013

  Louisville, Kentucky Area I am the technical supervisor over a team of 16 agents. I monitor agent calls, train employees on new products of procedures, repair and build Broadsoft telephone configurations, troubleshoot and configure access points and other commercial grade internet equipment. I work within a cisco CMTS and work with local dispatch to identify and resolve area wide outages across the Charter footprint. I also manage and update the Microsoft SharePoint Wiki for the entire Charter Business department.

• ES

  • 2010 - 2012



Boys and Girls Haven

• Youth Counselor

  • Jul 2007 - Mar 2010

  Louisville, Kentucky Area I worked in an independent living facility with boys ranging in ages from 16 - 20 years of age. I provided a therapeutic atmosphere and maintained safety and security for all residents. My main focus was to ensure all residents were able to practice appropriate hygiene, seek employment and get them ready for life in their own apartment to be stable productive citizens.