Experience

WHITE PINE COUNTY SCHOOL DISTRICT

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Instruction specialist

  • Aug 2019 - Present

  Teach middle school art. Teach middle school art.


Sundance Catalog
• United States
• Advertising Services
• 1 - 100 Employee
• Level 2 customer service

  • Oct 2013 - Present


Alsco

• Textile Manufacturing
• 1 - 100 Employee

• HRIS support Specialist

  • Aug 2014 - Jul 2016

  The HR Systems Support Specialist is a Tier I service representative that is responsible for answering incoming customer calls and identifying customer needs; while managing Average Talk Time, Wrap Up time, and other measurable objectives. They will be trained to resolve routine HR Systems related Trouble Tickets, including but not limited to Taleo, RedCarpet, HealthStream, and HRMSWeb. They will be trained in proper escalation techniques to achieve optimal trouble resolution times. The HR Systems Support Specialist is expected to handle customer calls with a positive problem-solving attitude, and properly document call purpose and resolution. The HR Systems Support Specialist is expected to strive for first call resolution. If first call resolution cannot be met, properly code trouble tickets for escalation to Tier II HR Systems Support Specialists using classification Guidelines. They will be expected to utilize online resources, decision trees and knowledgebase information to resolve customer issues Qualifications : Required Knowledge, Skills & Abilities: Bachelor’s degree OR 1 year experience working in a telecom, tech support, networking, or hardware troubleshooting/call center Basic understanding of Windows Operating System. Candidate must have strong analytical skills. Strong verbal and written communications and interpersonal skills. Professional demeanor. Candidate must have a customer satisfaction driven attitude. Job : Human Resources Show less



Apple one employment

• United States
• Software Development
• 100 - 200 Employee

• Data entry

  • 2012 - Feb 2013

  Administrative Support • Data entry - preparing and reviewing documents for government purchase and refinance loans • Reviewed all documents thoroughly before submission to underwriting Rep Follow-up • Inspector management for property preservation • Provided efficient customer service to contractors. • Increased customer loyalty by resolving any issues • Recruited and trained contractors in the field. Administrative Support • Data entry - preparing and reviewing documents for government purchase and refinance loans • Reviewed all documents thoroughly before submission to underwriting Rep Follow-up • Inspector management for property preservation • Provided efficient customer service to contractors. • Increased customer loyalty by resolving any issues • Recruited and trained contractors in the field.



cam4.com

• 1 - 100 Employee

• Actor Model

  • Dec 2005 - Dec 2012

  Video camed for cash for a few years Video camed for cash for a few years



Border inn

• United States
• Gambling Facilities and Casinos
• 1 - 100 Employee

• Kitchen Manager

  • Apr 2011 - Jan 2012

  Kitchen Manager/Cook • Provided efficient customer service to clients. Supervised and trained .staff of eight employees. • Managed incoming and outgoing calls for busy restaurant. • Performed accounts receivable duties including invoicing, discrepancies, issuing credit memos, reconciliations and responding to customer requests for documentation. • Successfully resolved all customer issues. Kitchen Manager/Cook • Provided efficient customer service to clients. Supervised and trained .staff of eight employees. • Managed incoming and outgoing calls for busy restaurant. • Performed accounts receivable duties including invoicing, discrepancies, issuing credit memos, reconciliations and responding to customer requests for documentation. • Successfully resolved all customer issues.