Experience

Intermountain Medical Center

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Administrative Assistant

  • Feb 2016 - Present

  Department of Neurology - Central Region Department of Neurology - Central Region



Intermountain Healthcare InstaCare

• United States
• Medical Practices

• Team Lead Patient Service Representative

  • Feb 2015 - Present

  Supervise the day-to-day functions of 6-10 PSR FTEs, including scheduling, orientation, and training. To ensure clinical operations are met including physician and patient satisfaction. Experience in hiring, performance evaluation, and corrective action decisions. Hold monthly meetings, coordinate responsibilities, and introduce new policy and procedures. Collect data from performance evaluation of each PSR, knowledge of Dr. Reviews, edits, and reports.

• Patient Service Representative

  • Feb 2013 - Feb 2015

  Check in patients, verify insurance, demographics, collect co-pay and self pay balances. Knowledge of medical coding, charge entry, be familiar with policy and procedures within Intermountain. Experience with recognizing red flag patients who have emergency symptoms.



San Juan Health Services

• United States
• Medical Practices

• Team Lead Unit Coordinator

  • Feb 2006 - Aug 2011

  Supervises the day-to-day functions of multiple departments, including scheduling, orientation, and training experience to ensure clinical operations. Knowledge in hiring, performance evaluation, and corrective action decisions. Supervised staff 3-5 FTE and develop relationship with 6-10 Provider FTEs. Held monthly meetings, coordinate responsibilities, and introduce new policy and procedures. Knowledge of medical terminology, billing, coding, and emergency care. Coordinate patient care by ordering medical supplies, arrange transportation, carry out physician orders, and coordinate patient rooms.



LDS Hospital Intermountain Healthcare

• O.R. Data Coordinator

  • Apr 2006 - Feb 2007