Experience

Sheffield & Hallamshire County FA

• United Kingdom
• Spectator Sports
• 1 - 100 Employee

• Referee Development Officer

  • Nov 2019 - Present

  My role is to recruit and retain a diverse workforce to ensure 100% coverage on fixtures across Sheffield & Hallamshire County FA. It is also to provide development opportunities to all referees in the County. My role is to recruit and retain a diverse workforce to ensure 100% coverage on fixtures across Sheffield & Hallamshire County FA. It is also to provide development opportunities to all referees in the County.



The Football Association

• United Kingdom
• Spectator Sports
• 700 & Above Employee

• FA Tutor

  • Sep 2014 - Present

• Supply League Observer

  • Apr 2010 - Present

• Step 1 (2A) Referee

  • Mar 2004 - Present



West Riding County Football Association Limited

• United Kingdom
• Spectator Sports
• 1 - 100 Employee

• Football Services Officer

  • May 2018 - Nov 2019

  Key Responsibilities• Work alongside other functional units of the business (Referees Development, Safeguarding, and Football Development) to provide an efficient, transparent and consistent level of service to customers. • Ensure customer enquiries are handled promptly and professionally in line with the Company values, policies and procedures. • Ensure the Customer Relationship Management System is maintained across the following categories: o Disciplinary - Cases – Cautions, Standard Charges,o Misconducts (cases, sanctions, suspensions, Investigations, Commissions) • Implement the sanction, affiliation and registration process of Leagues, competitions, clubs and players offering support to stakeholders in line with the association’s vision and values and agreed processes. • Deliver the FA Disciplinary and associated regulatory processes ensuring compliance with CFA polices guidance and procedures. • Conduct investigations into alleged breaches of FA Rules and Regulations, including those falling under The FA’s Anti-Discrimination procedures. Ensure appropriate charges are raised for breaches.• Support the process of personal and non-personal hearings ensuring compliance with CFA polices guidance and procedures.• Proactively support club and league secretaries to fully understand the FA Discipline process and online Football Management Systems (namely Whole Game System and Full Time). • Work closely with the County Welfare Officer and Referee Development Department as required. • Ensure safeguarding is taken into consideration when decision making and that safeguarding principles underpin all areas of activity with Under 18’s and vulnerable adults.• Identify, collect and clean historical data.• Manipulate, analyse and interpret membership data using CRM data systems and online platforms.

• Competitions Coordinator

  • Dec 2015 - May 2018

  Key Responsibilities • Organisation and leadership of various County Cup Competitions.• Appointment of Match Officials to County Cup Competitions and WRCFA U21’s and Veterans Competitions. • Lead and liaise with the referee’s department in referee registrations.• Appointment of Match Officials to Women’s Premier League and U18’s Football League Fixtures.• Reporting County Cup Competition matters to Hannah Simpson and the County Cup Committee.• Leadership and management of Council Members and youth volunteers at County Cup Semi-Finals and Finals.



Yorkshire Pallets/Wensley Transport

• Transport Coordinator

  • Aug 2006 - Dec 2015

  Key Responsibilities • Managing the workload, responsibilities, safety and discipline of eight driving staff.• Liaising with company directors, banks, customers and suppliers.• Leading administration duties using Word, Excel and PowerPoint programs.• Development of customer service policy.• Pursuing outstanding debts and solving disputes. Key Responsibilities • Managing the workload, responsibilities, safety and discipline of eight driving staff.• Liaising with company directors, banks, customers and suppliers.• Leading administration duties using Word, Excel and PowerPoint programs.• Development of customer service policy.• Pursuing outstanding debts and solving disputes.