Experience

ESQ Business Services, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• • Jan 2021 - Present

  - Leading a team of project managers handling multiple projects across Europe, Middle East, Africa and India with the portfolio of over 110 customers delivered with out-of-the-box/customized solution exclusively for banks, financial institutions and Managed Service Providers.- On-time successful delivery of 12 mid-sized projects, 38 RFCs and 7POCs with the team of four project managers in last one year.- Understanding the needs of the customer and converting them into requirement to generate a business of approx. $3.5M YoY from change requests.- Managed to execute collaborative process to strategize key performing areas related to project deliveries and maintain better liaising between service delivery and product development.- Established PMO organization structure, PMO’s strategy, responsibilities, hiring and managing staffing requirements in line with project objectives.- Helped in reducing technical resource cost by 33% and implemented project software ‘Trello’ to streamline processes.- Received 100% compliance score for team’s adherence to regulations during the compliance audit.- Responsible for regular status review/update from project managers on deliveries pending on other functioning departments like support, implementation and product development. Monitor that necessary tracker(s) are maintained and shared with customers on time.- Responsible for building healthy and trustworthy relationship with all the customers; touch base periodically and ensure customer’s feedbacks are gathered & analysed periodically.- Managing project kick-offs, discussing client’s requirements, preparing final scope of the project and project plans before executing the projects.- Responsible for producing forecasts and presenting reports in monthly meetings to senior management. Show less

• • Apr 2019 - Dec 2020

• • Oct 2012 - Mar 2019



Tetraskelion Software Pvt Ltd.

• • Apr 2011 - Sep 2012

• • Apr 2008 - Mar 2011



Printalon Solutions

• Entrepreneurship

  • Aug 2000 - Sep 2007