Experience

The Neverlands

• United States
• Hospitality
• 1 - 100 Employee

• General Manager of a multi immersive venue

  • Apr 2023 - Present

  A world original immersive dining experience set in a historic Cafeteria & 7 classic nightlife lounges, featuring live music and theatrical performances. || Managed the planning of a Grand Re-Opening with a team of 6 managers || Directed current operations of 3 venues with over 40 employees || Improved and implemented labor model, established SOPs, optimized payroll, created and conducted training for all staff || Collaborated on the creation of the beverage program || Managed multi-venue events, music and performance bookings, and experiential programming || Complied with all applicable labor laws || Implemented Talent Development Show less



Mission Pacific Beach Resort

• United States
• Hospitality
• 1 - 100 Employee

• General Manager of Rooftop at The Mission Pacific Hotel

  • Oct 2022 - Apr 2023

  Overlooking Oceanside’s coastline, a destination tapas & craft cocktail lounge with upscale live music. || Created labor model, performance reviews, Steps of Service, managed payroll and scheduling for 40+ employees || Developed new revenue opportunities with menu packages, Event Sales, brand collaborations, enhancing the guest experience || Employee Engagement || Collaborated on Annual Budget & led monthly re-forecasting Overlooking Oceanside’s coastline, a destination tapas & craft cocktail lounge with upscale live music. || Created labor model, performance reviews, Steps of Service, managed payroll and scheduling for 40+ employees || Developed new revenue opportunities with menu packages, Event Sales, brand collaborations, enhancing the guest experience || Employee Engagement || Collaborated on Annual Budget & led monthly re-forecasting



MINA Group

• Los Angeles Metropolitan Area

• Assistant General Manager

  • Feb 2022 - Aug 2022

  “A new culinary dialect” prioritizing organic, whole foods and sustainability at HEIMAT, the world’s first concept fitness club. Also managed at Bourbon St Steakhouse & The Bungalow Kitchen, Pre-Opening. || Interviewed, hired & trained team of 80 employees || Responsible for performance management and successful Opening Launch || Led successful dinner & brunch services “A new culinary dialect” prioritizing organic, whole foods and sustainability at HEIMAT, the world’s first concept fitness club. Also managed at Bourbon St Steakhouse & The Bungalow Kitchen, Pre-Opening. || Interviewed, hired & trained team of 80 employees || Responsible for performance management and successful Opening Launch || Led successful dinner & brunch services



Sofitel Los Angeles at Beverly Hills

• United States
• Hospitality
• 1 - 100 Employee

• F&B Outlets Manager

  • Nov 2021 - Jan 2022

  Riviera 31 and Aya offer multi-sensory dining and lounge experiences. Timely Room Service provided daily. || FOH Payroll & Scheduling || Purchase Orders & Invoice organization || Event & Programming Management Trained staff on menu knowledge and sales || Floor management for brunch, dinner and nightlife services Riviera 31 and Aya offer multi-sensory dining and lounge experiences. Timely Room Service provided daily. || FOH Payroll & Scheduling || Purchase Orders & Invoice organization || Event & Programming Management Trained staff on menu knowledge and sales || Floor management for brunch, dinner and nightlife services



Alta West Adams

• Los Angeles, California, United States

• Assistant General Manager

  • Jan 2020 - Mar 2020

  An inclusive dining experience that blends West African and California cuisine, with artisanal cocktails, with over 120 seats, and a neighboring cafe & wine shop. || Managed daily operations, service flow for restaurant, bar, cafe and wine shop || Responsible for organizational design, professional development and bar training with a team of 36 employees || Managed guest services and events, including 2 full restaurant buyouts An inclusive dining experience that blends West African and California cuisine, with artisanal cocktails, with over 120 seats, and a neighboring cafe & wine shop. || Managed daily operations, service flow for restaurant, bar, cafe and wine shop || Responsible for organizational design, professional development and bar training with a team of 36 employees || Managed guest services and events, including 2 full restaurant buyouts



Houston Hospitality

• United States
• Hospitality
• 1 - 100 Employee

• Assistant General Manager

  • Apr 2015 - Jan 2020

  Breakroom 86 is a live entertainment venue and hidden craft cocktail bar at The LINE Hotel. || Led venue buyouts and trained event staff || Created Management Closing Procedures and Security Operating Procedures || Generated sales revenue contributing to a 15-23% increase, on average annually Breakroom 86 is a live entertainment venue and hidden craft cocktail bar at The LINE Hotel. || Led venue buyouts and trained event staff || Created Management Closing Procedures and Security Operating Procedures || Generated sales revenue contributing to a 15-23% increase, on average annually



Youth Empowerment School

• Oakland, California, United States

• Teacher

  • Sep 2008 - May 2010

  Taught Fundamentals of Acting by engaging students in script analysis, personalization, improvisation, intensive listening and interaction modes and writing and performing their own scenes. Taught Fundamentals of Acting by engaging students in script analysis, personalization, improvisation, intensive listening and interaction modes and writing and performing their own scenes.



Community Options

• Oakland, California, United States

• Field Supervisor

  • Jan 2005 - Jan 2007

  Supervised operations of multiple teams working directly with groups of cognitively disabled individuals to facilitate daily living skills, education, transportation, social skills, job placement and volunteer opportunities. Supervised operations of multiple teams working directly with groups of cognitively disabled individuals to facilitate daily living skills, education, transportation, social skills, job placement and volunteer opportunities.