Experience

Elon Property Management Company

• Real Estate
• 100 - 200 Employee

• Assistant Property Manager

  • Mar 2023 - Present

  Inspect property conditions and coordinate maintenance activities.Manage budgets, accounts, rent collections and tenant notices.Create and distribute marketing materials to attract new tenants.Maintain organized and updated resident files and records.Report any problems or issues to the property manager.Distributed tenant rent statements and assisted accounting with timely collection and proper application of rent payments.Implemented standard accounting procedures in processing monthly rent ensuring accuracy of rent payments.Record tenant rent payments Perform necessary function to facilitate tenant move-in and move-outs.Pursued and collected rent payments and accurately record remittance.Collected rent payments and completed daily community deposits.Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action.Explained policies and procedures to tenants and enforced rules.Escalated critical issues to property manager to promote immediate resolution.Inspected properties regularly to identify deficiencies and schedule repairs.Collected monthly assessments, rental fees, deposits and payments.Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.Developed and managed highly skilled on-site staff through recruitment, training and motivation.Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements. Show less

• Leasing Manager

  • Oct 2022 - Present

  Managing and guiding leasing agents through processesShowing units and educating prospects about the property.Answering and returning the leasing office phone callsEncourage prospective tenants to lease from us by positioning our property and its units in a favorable light and offering the best possible customer serviceSet and achieve sales goals each quarter, motivating the leasing agents in the office to follow my leadAssist leasing agents with completing the sale if necessaryEnsure the leasing office, lease documents, and marketing materials are up to datedevelop marketing campaigns to advertise leasing properties through media relations and posting on social media platforms Show less

• Leasing Specialist

  • Sep 2021 - Oct 2022

  Worked one-on-one with clients to prioritize their wants and needsMarketing properties, preparing lease documents and screening prospective tenants to qualify them Preparing leasing documents for potential renters using property standards and regulations Handling the collection of rent payments, security deposits and application feesManaged front office traffic, answered phones, and routed calls and email correspondenceCommunicates with tenants regarding property-related issuesCoordinates with tenants and third parties to address maintenance and facility needs.Developed strong, professional relationships with residents by delivering exemplary service and engagement. Remained aware of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals. Coordinated maintenance and repair requests and contacted contractors for bid proposals.Proposed, reviewed and approved modifications to project plans.Maintained close connection with project personnel to quickly identify and resolve problems.Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action. Explained policies and procedures to tenants and enforced rules.Escalated critical issues to property manager to promote immediate resolution.Inspected properties regularly to identify deficiencies and schedule repairs.Collected monthly assessments, rental fees, deposits and payments.Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends. Developed and managed highly skilled on-site staff through recruitment, training and motivation.Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements. Show less