Experience

Triad Health Project

• Non-profit Organization Management
• 1 - 100 Employee

• Prevention and Outreach Specialist

  • May 2022 - Present

  • Designs and distributes sexual health education materials and aids including PowerPoint presentations, handouts, and testing information• Facilitates health education classes in person and through teleconferences as needed• Promotes health education initiatives via in person outreach, via social media, among staff members, and amongst our client community• Identifies strategic partnerships with organizations and stakeholders that promote sexual health education and testing• Creates opportunities to and regularly tests offsite in Guilford County• Oversees and ensures all Prevention Tool Data is entered correctly and timely• Oversees the work, education, and training of Prevention Advocates and interns who will directly report to the position Show less

• Prevention Advocate

  • Apr 2021 - Jun 2022

  • Provides health education and counseling during onsite testing clinics • Assists in answering THP guests’ inquiries about STIs and testing and treatment options • Identifies, organizes, and administers outreach efforts (off site testing and education sessions) with other Prevention and Wellness team members • Provides phlebotomy services during on- and off-site testing events • Provides test results and risk reduction counseling • Completes all internal and external reporting and documentation required for legal compliance and funding purposes Show less



Walmart

• United States
• Retail
• 700 & Above Employee

• Fresh Cap Associate

  • Jan 2020 - May 2021

  • Ensuring that he/she signs and price merchandise appropriately • Complying strictly with Walmart’s policies, procedures, and standards of ethics and integrity • Assisting customers with purchasing decisions • Finding and locating merchandise when needed • Ensuring the proper execution of the customer inventory flow process • Receiving, sorting, staging, and delivering merchandise • Maintaining and organizing the backroom in accordance with Walmart’s safety, cleaning, and operating procedures and guidelines • Appropriately utilizing warehouse equipment Show less



Spectrum

• Italy
• Retail Apparel and Fashion
• 1 - 100 Employee

• Technical Support Representative Internet/Voice

  • Jan 2019 - Feb 2020

  • Actively and consistently support all efforts to simplify and enhance the customer experience. • Effectively present and discuss Spectrum products and services. • Convey an image of quality, integrity and superior understanding regarding services. • Manage customer interactions professionally and efficiently. • Effectively address customer questions, complaints and concerns. • Remain current and knowledgeable on every aspect of supported product. • Facilitate customer issue escalations to local management/support as required • Comply with company and call center policies and procedures. • Accurately document customer account records based on actions taken. Show less



Cook Out Restaurants

• Food & Beverages
• 300 - 400 Employee

• Crew Lead

  • Mar 2015 - Jan 2019

  • Supervising the activities of servers, cooks, hosts, and other crew members. • Educating crew members on proper food handling procedures and customer service. • Ensuring that established guidelines on hygiene, quality, and food safety are followed. • Scheduling work shifts and approving or declining Crew Members' requests for leave and time off. • Organizing and overseeing the repair and maintenance of restaurant equipment. • Monitoring restaurant supplies and placing orders for new stock as required. • Resolving customer complaints and answering questions regarding pricing and menu items. Show less