Experience

Volvo Autobots
• India
• Motor Vehicle Manufacturing
• 1 - 100 Employee
• Customer Relations Executive

  • May 2023 - Present

Eximious
• India
• Outsourcing/Offshoring
• 100 - 200 Employee
• Recruitment Consultant

  • Jun 2022 - Apr 2023

RPO Arena
• India
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee
• Recruiter

  • Jul 2021 - Oct 2021

Mercedes-Benz India Pvt. Ltd.
• India
• Motor Vehicle Manufacturing
• 700 & Above Employee
• Customer Service Executive

  • Nov 2020 - Jul 2021


ASCENDUM KPS

• India
• Outsourcing and Offshoring Consulting
• 400 - 500 Employee

• Virtual Assistant

  • Nov 2017 - Oct 2019

  Ascendum is a global information technology (IT) solutions company that delivers "Technology Inspired Solutions to Business-Driven Challenges". My responsibility was, to bridge the gap between the client's requirements and the projects delivered by our team. Projects vary from precise graphics work to real-time accounting system management. I have handled many important projects which includes Data Analysis, E-commerce order processing, appointments and scheduling, Outbound & Inbound callings, collaboration with client's back-office staffs, Internet Research work and anything up to the creativity, Resolved customer problems with speed and professionalism to maintain high satisfaction ratings. Managed a high-volume workload within a deadline-driven environment in any given week ad consistently met performance benchmarks in all areas (speed, accuracy, volume). Handled the most irate customers globally, listened to them patiently and convinced them politely regarding solutions, Met and exceeded retention goals consistently, in a highly competitive, commission-driven environment. Show less