Experience

Menchie's Frozen Yogurt

• United States
• Restaurants
• 400 - 500 Employee

• Store Manager

  • Jun 2022 - Present

  Menchie's Frozen Yogurt is an American frozen yogurt chain company. Menchie's offers self-serve frozen yogurt with different choices of yogurt flavors and toppings. Duties: - Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices. - Supervised guests at front counter, answering questions regarding products. - Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.



Thrive Mental Health Services LLC

• Tacoma, Washington, United States

• Business Consultant

  • Jan 2022 - May 2022

  Thrive Mental Health Services LLC offers mental health counseling for individuals connected to social programs including Aging and Disability Resources (ADR) and Home and Community Services (HCS). Duties: - Developed complete business plans and operational strategies for new and existing business. - Evaluated situations and delivered targeted solutions using various tools and resources. - Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.



University of Puget Sound

• United States
• Higher Education
• 700 & Above Employee

• Chapel Coordinator

  • Apr 2020 - May 2022

  Kilworth Chapel is a venue intended to be used by the on-campus and off-campus communities for various events and services. The chapel hosts various wedding ceremonies, memorials, musical performances, plays, lectures, and religious services. Duties:- Managed office activities by maintaining communication between clients, tracking records and filing all documents.- Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.

• Campus Tour Guide

  • Sep 2019 - Sep 2020

  The Welcome Center is an inspiring point of entry for prospective families that serve as a contemporary, high-functioning home to the Office of Admission. The center works to offer a bold, lasting first impression to prospective and incoming students of the University of Puget Sound. Duties:-Communicated mission, vision, and culture of the University of Puget Sound and experience to prospective students for enrollment committee.-Supported campus events to increase student engagement and promote campus-wide initiatives.-Capitalized on networking opportunities to engage fellow students to volunteer for campus initiative events.

• Chapel Assistant

  • Sep 2019 - Apr 2020

  Kilworth Chapel is a venue intended to be used by the on-campus and off-campus communities for various events and services. The chapel hosts various wedding ceremonies, memorials, musical performances, plays, lectures, and religious services. Duties:- Communicate with vendors and clients to schedule and execute events- Set up, breakdown, and address unexpected and/or urgent concerns during events- Provide education on venue guidelines, system operations, pricing, and available resources- Promote and provide tours of chapel and other available venues to clients- Coordinate shared tasks amongst various university departments: sound, lighting, stage set-up

• Office & Communications Assistant

  • Feb 2019 - Sep 2019

  The CICE houses the Office of Intercultural Engagement, the Office of Civic Engagement & Social Justice, and the Office of Spirituality & Religious Life. Together this department supports students to engage on and off-campus in identity-based clubs, volunteering, and generally being active and aware members of our community. Duties:- Managed front desk emails and phone calls and assist supervisors in projects and daily tasks.- Marketed intercultural, civic, and spiritual engagement events using multiple social media platforms.- Created promotional content with my team and use Canva to design web posts and posters.



Grow Mobile Yoga

• Tacoma, Washington, United States

• Social Media Marketing Intern

  • May 2020 - Sep 2020

  "Grow Mobile Yoga is a Tacoma, WA based yoga service that brings yoga classes to gyms, schools, businesses, retreats and private events. We utilize employee, student and client wellness programs to make yoga more accessible and meet people where they are." (https://www.growmobileyoga.com/) Duties: -Supported branding, digital marketing messaging and advertising campaigns by engaging with followers on various social media platforms. -Conducted daily updates to social media profiles to boost company online presence. -Designed and presented social media campaign ideas.