Experience

Mary Brown's Chicken & Taters

• Canada
• Restaurants
• 1 - 100 Employee

• Cashier

  • Jan 2018 - Present

  • Resolved issues with cash registers, card scanners and printers.• Trained new team members in cash register operation, stock procedures and customer service.• Helped customers update accounts, sign up for new services and take advantage of special offers.• Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments forcustomers. • Resolved issues with cash registers, card scanners and printers.• Trained new team members in cash register operation, stock procedures and customer service.• Helped customers update accounts, sign up for new services and take advantage of special offers.• Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments forcustomers.



Financial Services Regulatory Authority of Ontario (FSRA)

• Canada
• Financial Services
• 400 - 500 Employee

• Information Technology Service Desk

  • Apr 2020 - Aug 2020



Seneca College

• Canada
• Higher Education
• 700 & Above Employee

• Information Technology Service Desk

  • Apr 2019 - Aug 2019

  I completed Co-op at Seneca college at IT service desk.• Worked on the tickets like troubleshooting the projectors and computers in the classrooms • Helped the students with their technical issues over phone calls • Helped resetting the passwords for the students • Helped students with excel, word and outlook and problems like accessing seneca's website and blackboard, installing applications on their laptop• Troubleshot the projectors, computers and document cameras in the classrooms.• Helped students fix the problems with their personal Laptops , Phones and IPads.• Loaned out laptops and cameras to the students using WebCheckout • Made the daily, weekly and monthly reports for the surveys of the tickets• Helped the students build their schedule and helped them with their Seneca's accounts like Blackboard, MyApps and Student Centre• Received shipments and signed off on packages, documenting all incoming items in Software system (WebCheckout).• Checked and tested all the projectors, laptops and document cameras in each classroom before the classes.• Assisted the Technologists at Field Services in fixing the computers by changing the Hard Drives and power supply.• Imaged all the computers towards the end of the semester.