A R A Hasan

Fairmont Gold Butler at Fairmont Bab Al Bahr, Abu Dhabi
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Contact Information
us****@****om
(386) 825-5501
Location
Jakarta, Jakarta, Indonesia, ID

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Bio

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Experience

  • Fairmont Bab Al Bahr, Abu Dhabi
    • United Arab Emirates
    • Hospitality
    • 1 - 100 Employee
    • Fairmont Gold Butler
      • Nov 2018 - Present

  • Fairmont Fujairah Beach Resort
    • United Arab Emirates
    • Hospitality
    • 1 - 100 Employee
    • Room Attendant
      • 2016 - Present

  • KAHA TOUR & TRAVELS
    • HOTEL RESERVATION
      • Sep 2015 - Present

      Job description :• Make contact directly with the guest about hotel reservation • Giving general information about the hotel • Make reservation to hotel • Make confirmation room availability with the guest and followed by reconfirm to the hotel• Read guest reservation to make sure minimize the mistake that may happen before print the hotel voucher* Paymen with Cash, Credit card (master or visa) ,debet card or even bank transfer * Re-read that shows on hotel voucher to the guest such as Name of hotel, check in/check out date, Guest name, special request, mention how many room or how many night they stay* Ask the guest if they need invoice , print the invoice if they need to* Handling reservation through telephone * make daily report

  • HOLLAND AMERICA LINE
    • HOUSEKEEPING ATTENDANT
      • Nov 2014 - Sep 2015

      job description : * Maintain the cleanliness in certain area and all in the public area* Make job order to Housekeeping Clerk if it is any maintenance * Following instructor by supervisor * Scrubbing the floor, pool etc* Become Embarkation Assistance* Baggage handling * Hit team * Assist the guest if they need direction ETC

  • SANNO HOTEL PLUIT
    • GENERAL CASHIER
      • Feb 2012 - Mar 2013

      - Handling Guest Check-in and Check out- Guest transaction bill ( all department)- make a report ( Cash, voucher or credit card) to accounting.- Gave the information to all guest about hotel and around

  • TRADERS HOTEL ABU DHABI MANAGED BY SHANGRILA
    • HOUSEKEEPING ROOM ATTENDANT
      • Feb 2012 - Dec 2012

      job description : - set up linen and towel to all pantry- set up all room attendant trolley- to do inventory of amenities by weekly and monthly - to do inventory of linen and towel every 3 months- reminds the manager when items nearly shortage- making requisition of amenities when near shortage (weekly and monthly)- guest room cleaning - handling of guest request- handling mini bar- report if any room discrepancy to supervisor, order taker.

  • ONE & ONLY ROYAL MIRAGE HOTEL DUBAI
    • HOUSEKEEPING ROOM ATTENDANT
      • Apr 2010 - Dec 2011

      job description :- guest room cleaning with high standard - take care of room corridor and pantry- linen suplay to own pantry- handling guest request, extra bed and baby cot- be able to know all hotel product - reporting room discrepancy to supervisior- be able to flexible for guest

  • ARWANA HOTEL
    • HOUSEKEEPING ROOM ATTENDANT
      • May 2008 - Mar 2010

      job description :- guest room cleaning- set up trolley- take care of room corridor - handling guest request- room status change- handling mini bar - reporting room discrepancy to front office

  • IBIS BUDGET HOTEL MENTENG
    • HOUSEKEEPING ROOM ATTENDANT
      • Jul 2006 - Mar 2008

      job description :- guest room cleaning- set up trolley- take care of room corridor - handling guest request- room status change

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