A. Omar - I strive in Africa and for Africa
Podcast Host - 🎤 at Industrial Algeria- Claim this Profile
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French Native or bilingual proficiency
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Somali Native or bilingual proficiency
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English Full professional proficiency
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Arabic Professional working proficiency
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German Professional working proficiency
Topline Score
Bio
Charef Hambli
I've been working with Ayanle several times for the past years. I always needed a second eye which could see things with a different perspective, while respecting my vision and mission and bring an added value. He successfully managed to do all three in all of our partnerships. Definitely recommend all of his services!
Yacine Moussadek Kaidi
Grâce à l'accompagnement d'Ayanle, j’ai pu clarifier mon positionnement, ma clientèle et redéfinir mes offres. J’ai atteint 50% de mon objectif annuel, avec ma nouvelle stratégie marketing, en moins d'un trimestre. Si vous voulez avancer dans votre business, je vous recommande vivement Ayanle pour sa bonne humeur et son efficacité.
Oussama Henine
Serious and attentive collaborator, Our society (Prodafric) had the pleasure to collaborate with him in several projects, He is professionnel and inspiring leader. No matter how tense a meeting, Ayanle made sure everyone left with a smile. I feel very grateful that I have the opportunity to word with him and he earns my highest recommendation.
Charef Hambli
I've been working with Ayanle several times for the past years. I always needed a second eye which could see things with a different perspective, while respecting my vision and mission and bring an added value. He successfully managed to do all three in all of our partnerships. Definitely recommend all of his services!
Yacine Moussadek Kaidi
Grâce à l'accompagnement d'Ayanle, j’ai pu clarifier mon positionnement, ma clientèle et redéfinir mes offres. J’ai atteint 50% de mon objectif annuel, avec ma nouvelle stratégie marketing, en moins d'un trimestre. Si vous voulez avancer dans votre business, je vous recommande vivement Ayanle pour sa bonne humeur et son efficacité.
Oussama Henine
Serious and attentive collaborator, Our society (Prodafric) had the pleasure to collaborate with him in several projects, He is professionnel and inspiring leader. No matter how tense a meeting, Ayanle made sure everyone left with a smile. I feel very grateful that I have the opportunity to word with him and he earns my highest recommendation.
Charef Hambli
I've been working with Ayanle several times for the past years. I always needed a second eye which could see things with a different perspective, while respecting my vision and mission and bring an added value. He successfully managed to do all three in all of our partnerships. Definitely recommend all of his services!
Yacine Moussadek Kaidi
Grâce à l'accompagnement d'Ayanle, j’ai pu clarifier mon positionnement, ma clientèle et redéfinir mes offres. J’ai atteint 50% de mon objectif annuel, avec ma nouvelle stratégie marketing, en moins d'un trimestre. Si vous voulez avancer dans votre business, je vous recommande vivement Ayanle pour sa bonne humeur et son efficacité.
Oussama Henine
Serious and attentive collaborator, Our society (Prodafric) had the pleasure to collaborate with him in several projects, He is professionnel and inspiring leader. No matter how tense a meeting, Ayanle made sure everyone left with a smile. I feel very grateful that I have the opportunity to word with him and he earns my highest recommendation.
Charef Hambli
I've been working with Ayanle several times for the past years. I always needed a second eye which could see things with a different perspective, while respecting my vision and mission and bring an added value. He successfully managed to do all three in all of our partnerships. Definitely recommend all of his services!
Yacine Moussadek Kaidi
Grâce à l'accompagnement d'Ayanle, j’ai pu clarifier mon positionnement, ma clientèle et redéfinir mes offres. J’ai atteint 50% de mon objectif annuel, avec ma nouvelle stratégie marketing, en moins d'un trimestre. Si vous voulez avancer dans votre business, je vous recommande vivement Ayanle pour sa bonne humeur et son efficacité.
Oussama Henine
Serious and attentive collaborator, Our society (Prodafric) had the pleasure to collaborate with him in several projects, He is professionnel and inspiring leader. No matter how tense a meeting, Ayanle made sure everyone left with a smile. I feel very grateful that I have the opportunity to word with him and he earns my highest recommendation.
Credentials
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Customer Service Team Leader
AFPA RoubaixAug, 2011- Sep, 2024
Experience
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Industrial Algeria
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Algeria
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Broadcast Media Production and Distribution
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1 - 100 Employee
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Podcast Host - 🎤
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Jan 2021 - Present
https://anchor.fm/industrial-algeria Each month I interview a business manager about his experience. I also take this opportunity to discuss his marketing and his vision of the Algerian industrial sector. 🏠I also meet other support specialists (accounting, HR, Quality....) so that they can provide advice on good management. Enjoy! https://anchor.fm/industrial-algeria Each month I interview a business manager about his experience. I also take this opportunity to discuss his marketing and his vision of the Algerian industrial sector. 🏠I also meet other support specialists (accounting, HR, Quality....) so that they can provide advice on good management. Enjoy!
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Agence Esprit Marketing
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Algeria
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Advertising Services
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Founder - Sales & Marketing projects manager - 🚀
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Oct 2015 - Present
We support industrial SMBies 🏠in 🇩🇿 through consultancy, branding, marketing & sales projects and copywriting. We support industrial SMBies 🏠in 🇩🇿 through consultancy, branding, marketing & sales projects and copywriting.
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Founder & Head Teacher
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Oct 2015 - Dec 2019
I worked as an English teacher for 5 years in Algiers. I previously worked in another foreign languages institute before opening my own school of English where I focus on speaking and listening. I mostly taught adults and teens from 11 onward. I worked as an English teacher for 5 years in Algiers. I previously worked in another foreign languages institute before opening my own school of English where I focus on speaking and listening. I mostly taught adults and teens from 11 onward.
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Independent Marketing Consultant
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Sep 2014 - Feb 2015
SARL Purepox Coatings is a leading local paints and coatings company, with a retail network of around 40 outlets in Algeria. It supplies industries and consumers nationwide with innovative products and sustainable technologies. My main mission was to lead the competitive intelligence activity and give a better overview of Purepox's market to the top management team. More precisely I analysed competitors' catalog, pricing, communication, merchandizing and sales force's techniques. SARL Purepox Coatings is a leading local paints and coatings company, with a retail network of around 40 outlets in Algeria. It supplies industries and consumers nationwide with innovative products and sustainable technologies. My main mission was to lead the competitive intelligence activity and give a better overview of Purepox's market to the top management team. More precisely I analysed competitors' catalog, pricing, communication, merchandizing and sales force's techniques.
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BM Tech Algeria
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Algeria
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IT Services and IT Consulting
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1 - 100 Employee
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Independent Marketing Consultant
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Jun 2014 - Sep 2014
BitsMagn is a start-up that develops easy-to-use business softwares and services for private clinics and auto-dealers. My mission was: - to built a valuable marketing strategy - to edit the website's content and make it more valuable - to train the staff in marketing and sales BitsMagn is a start-up that develops easy-to-use business softwares and services for private clinics and auto-dealers. My mission was: - to built a valuable marketing strategy - to edit the website's content and make it more valuable - to train the staff in marketing and sales
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Community Manager & Marketing Executive
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Jan 2014 - Sep 2014
Dar el athariya is an islamic publishing company for kids and adults. I was in charge of: - improving the company's marketing through strategy consultancy, communication and sales administration - the community management (Facebook & Twitter) - the customer service (inbound calls, mails and social networks) Dar el athariya is an islamic publishing company for kids and adults. I was in charge of: - improving the company's marketing through strategy consultancy, communication and sales administration - the community management (Facebook & Twitter) - the customer service (inbound calls, mails and social networks)
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Freelance Marketing Executive "Ă la carte"
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May 2013 - Jan 2014
Marketing Executive "Ă la carte" I offered my skills to local very small businesses and I intervened at any step of their marketing approach, from the market insight & knowledge (clients, competitors, economic environment) to the marketing mix and results check. Marketing Executive "Ă la carte" I offered my skills to local very small businesses and I intervened at any step of their marketing approach, from the market insight & knowledge (clients, competitors, economic environment) to the marketing mix and results check.
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Booking.com
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Netherlands
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Software Development
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700 & Above Employee
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Bilingual Customer Care Executive
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Oct 2011 - Oct 2012
As a bilingual customer service representative, I was in charge of: - Handling French and English calls and e-mails from international customers regarding their inquiries, reservations and complaints. - Establishing the Liaison between guest and hotel to resolve complaints and managing relationships with hotels by providing high levels of customer service and account management support. As a bilingual customer service representative, I was in charge of: - Handling French and English calls and e-mails from international customers regarding their inquiries, reservations and complaints. - Establishing the Liaison between guest and hotel to resolve complaints and managing relationships with hotels by providing high levels of customer service and account management support.
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Groupe Acticall
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France
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Investment Management
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1 - 100 Employee
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Telemarketing TeamLeader
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May 2011 - May 2011
Worked as a team manager for BFM, Banque Fédérale Mutualiste, on a 4-week-telemarketing-campaign aimed at obtaining commercial appointments for bankers. Worked with a 3000 prospects’ file. In order to achieve targets, led one-to-one quality checks, mini-training sessions, coaching opportunities and daily briefings. Created tools enabling team members to leverage their commercial negotiation and persuasion skills. Worked as a team manager for BFM, Banque Fédérale Mutualiste, on a 4-week-telemarketing-campaign aimed at obtaining commercial appointments for bankers. Worked with a 3000 prospects’ file. In order to achieve targets, led one-to-one quality checks, mini-training sessions, coaching opportunities and daily briefings. Created tools enabling team members to leverage their commercial negotiation and persuasion skills.
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Redcats
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France
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Apparel & Fashion
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300 - 400 Employee
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Bilingual Customer Care Executive
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Sep 2010 - Mar 2011
Worked as a bilingual customer service representative, Handling French and English calls and e-mails from international customers regarding their orders and returns. Supporting my Team Leader by keeping track of feedbacks and returns Worked as a bilingual customer service representative, Handling French and English calls and e-mails from international customers regarding their orders and returns. Supporting my Team Leader by keeping track of feedbacks and returns
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Bilingual Customer Care Executive
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Mar 2010 - Aug 2010
Worked for HSBC and BNP international, Handling calls and e-mails from employees and companies’ executives regarding their profit sharing plans. Worked for HSBC and BNP international, Handling calls and e-mails from employees and companies’ executives regarding their profit sharing plans.
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ADEO Services
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France
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Retail
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700 & Above Employee
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Market Researcher-Competitive intelligence analyst
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Mar 2008 - Sep 2008
International competitive intelligence - UK, USA, Germany and Austria - Created an internal tool for the company’s intelligence activity and wrote an internal report on each competitor International competitive intelligence - UK, USA, Germany and Austria - Created an internal tool for the company’s intelligence activity and wrote an internal report on each competitor
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Education
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2007 - 2008
Institut d'Administration des Entreprises
Master's degree, Marketing/Marketing Management, General -
2011 - 2011
AFPA
Professional Certification, Customer Service Team Leading -
2005 - 2006
Université de Bordeaux
Bachelor's degree, Business Administration and Management, General -
2002 - 2004
IUT Bordeaux Montesquieu
Associate's Degree, Business/Commerce, General -
1999 - 2002
Lycée Pape Clément
Baccalaureate, Maths & Science
Community
