Experience

Clear Essence Cosmetics USA, Inc.

• United States
• Cosmetics
• 1 - 100 Employee

• EU Brand Manager

  • Jan 2020 - Present



Co-Shyp

• Paris Area, France

• Founder

  • Dec 2019 - Present



SEPHORA

• France
• Retail
• 700 & Above Employee

• Manager

  • Apr 2016 - Dec 2019

  • Sales, consultation and customer acquisition on the sales floor according to Sephora standards • Organisation and implementation of animations and visual merchandising strategies to maximize visibility and clarity of the displays • Direct customer experience management with both domestic and international customers • Teaching of most effective sales methods to other salespeople based on previous experience and developing new methods based on Sephora clientele • Contribution to the team’s daily sales and customer service objectives with energy, a positive attitude and determination to exceed expectations • Sales experience and acquisition of knowledge of 2 new axes of beauty: perfume, make up Show less



Bluefield Associates Inc.

• Paris Area, France

• Regional Manager - Europe

  • Feb 2013 - Nov 2016

  • Founded the Paris Liaison Office and drafted all internal SOPs and documentation • Established relationships with vendors in order to open communication and gain market insight • Performed ongoing research on market segments (target customers, distribution channels, competitors) in order determine best entry strategy and implementation plan • Facilitated communication between BA headquarters, distributors, vendors and customers • Performed customer service (calls, emails, product orders) for European customers and vendors Show less



Guerlain

• France
• Personal Care Product Manufacturing
• 700 & Above Employee

• Animation-Promotion Product Manager Assistant

  • Apr 2012 - Sep 2012

  • Originated the animation theme for 2013 for the launch of existing skincare line for all points of sale (counters, boutiques, travel retail) • Recommended a loyalty program for new and exciting customers and an internal loyalty initiative for employees in order to boost morale and communication through appreciation • Initiated and oversaw the completion of internal documents, including design, wording and validation of chipbox to secure the development and availability of gift sets for local markets • Actualized institutional gifts for durable development and for all 3 axes of beauty: perfume, make up, skincare • Piloted the development of a new skincare set from conception to final product, including design • Conceived propositions for the official design to be used on all institutional gifts and customer relationship management gifts for 2014 • Analyzed the performance of the current animation theme and tools in comparison to that of competitors Show less



Bluefield Associates Inc.

• Ontario, California & Suzhou, China

• International Sales and Marketing Manager

  • Jun 2008 - Jul 2011

  • Developed new skincare products targeted at people of race in developing countries, such as Nigeria and Ghana that increased total sales by 5% sales and expanded new and existing skincare lines • Expanded distribution to new African countries, including Tanzania and Zambia by researching the best distribution methods for each market and establishing sales partners that resulted in a sales growth of 7% and an increase brand awareness in Africa by 3% • Increased sales volume, market share, and profits by $20K by leading market research for current and potential distribution regions in Sub Saharan Africa and developing site-specific business plans to increase brand presence and awareness • Founded and maintained key accounts worldwide through constant communication in order to provide customer service and obtain market insights • Coordinated national and global teams in the ordering of raw materials and manufacturing components to meet production needs and fulfill monthly domestic and international sale orders • Partnered with Research and Development department and Art Director to manage product image library and product portfolio in order to keep packaging up-to-date relative to industry changes and latest consumer trends • Maintained a monthly average of $400K in international sales to support the functionality of the company • Managed annual marketing sales budget of $250K that increased sales for our distributing partners worldwide by spreading brand awareness and providing educational materials • Designed a price structure to allocate 5% of sales revenue of particular skin care systems to fund the initiatives of the company’s non-profit organization • Contributed in the development of safety features on packaging and in the education of our customers on these features in order to provide protection from counterfeits in the market Show less