Experience

THEOBROMA FOODS PRIVATE LIMITED

• India
• Food and Beverage Manufacturing
• 300 - 400 Employee

• AGM Operations

  • Jun 2022 - Present



Oriental Cuisines Pvt Ltd

• India
• Hospitality
• 100 - 200 Employee

• Operation Excellence Manager

  • Dec 2020 - Jun 2022

• Area Manager

  • Nov 2018 - Nov 2020



Pizza Hut

• United States
• Restaurants
• 700 & Above Employee

• Restaurant General Manager

  • Oct 2008 - Jun 2018

  • Lead a team of 35+ members and trained them according to our standards. Handled team members for day to day restaurant activities. • Coach and support for all the staff working in the restaurant. • Engage with team members and learn their difficulties to find a solution. • Team member retention. • Operating the restaurant according to standards. • Handling customer complaints and helping them to find a solution. • Indenting stock with the help of usage report. • Preventing short supply of stock for running the operation. • Maintaining stock on a day to day basis and managing food cost with the help of inventory. • Decrease product wastage by tracking excess usage of high valued products. • Increase sales to achieve sales targets (delivery, dine and take away) and drive profits. • Planning, tracking and controlling COL [cost of labour], COS [cost of sale], Inventory, Variable and Semi-variables costs. • Scored high in mystery visits and unannounced audits. • Making sure every customer leaves the restaurant with a smile and has a reason to return. • Local Store Marketing & other activities to increase footfall in the restaurant. • Maintain a SAFE and hygienic workplace. • Training & Development activities in the store. Show less



Frankfinn Aviation Services Pvt. Limited

• India
• Education
• 700 & Above Employee

• Marketing

  • Jan 2008 - Aug 2008

  • Set up stalls at different colleges and canvas students to join the AVIATION HOSPITALITY AND TRAVEL MANAGEMENT COURSE • Give presentations to educate them about the courses offered and its uses. • Guide students about the services we provide and completion of the course. • Set up stalls at different colleges and canvas students to join the AVIATION HOSPITALITY AND TRAVEL MANAGEMENT COURSE • Give presentations to educate them about the courses offered and its uses. • Guide students about the services we provide and completion of the course.



USA based Call center

• Sales Processor

  • Jul 2007 - Dec 2007

  • Us process--outbound call center long distant calling cards and dish service • Sales calls to customers • Pitch existing products • Close calls • Upgrade new services to existing customers • Us process--outbound call center long distant calling cards and dish service • Sales calls to customers • Pitch existing products • Close calls • Upgrade new services to existing customers



ICICI Prudential Life Insurance Company Limited

• India
• Insurance
• 700 & Above Employee

• Insurance Adviser

  • Jun 2006 - Jun 2007

  • Sell insurance products to new customers and up sell new products to existing customers • Cold calling to customers • Updating customers about due payment • Recruiting new insurance agents • Sell insurance products to new customers and up sell new products to existing customers • Cold calling to customers • Updating customers about due payment • Recruiting new insurance agents



P4 Marketing Pvt Ltd

• Product promoter

  • Apr 2005 - May 2006

  • Create brand awareness by setting up Nestle product stalls at different places around Chennai and promote new and existing nestle products to the customers at leading retail stores. • Help to increase sales of nestle products at retail stores. • Get feedback about the nestle products from customers. • Create brand awareness by setting up Nestle product stalls at different places around Chennai and promote new and existing nestle products to the customers at leading retail stores. • Help to increase sales of nestle products at retail stores. • Get feedback about the nestle products from customers.