Mental Well-Being Coach

• Aug 2022 - Present

1:1 online video coaching session from anywhere in the world. I coach on the following topics and more: - Emotional Clearing Method - Self-Confidence - Emotional Resilience - Finding Clarity - Negative emotions - Setting goals - Personal Growth - Find happiness - Life Transition - Relationship coaching - Overcoming Limiting belief - Manage Stress - Personal Growth - Career coaching Let's connect it will be a great experience for both of us! Show less

Mental Well-Being Coach

• Apr 2018 - Present

I am a Mental Wellbeing Coach specializing in improving the mental well-being and quality of life of the people with whom I have the pleasure of undertaking a personalized Coaching path. In 2018, I obtained my Transformational Coaching diploma at the Animas Center for Coaching school in London after attending a training course that is accredited by the International Coaching Federation, Association for Coaching, and European Mentoring & Coaching Council. The objectives of the Coaching journey are: • Coping with and overcoming moments of emotional distress • Achievement of mental and physical well-being • Facilitate your personal growth • Achievement of your dreams and goals Specifically, during the coaching sessions, we will create an environment where you can feel free to be yourself without fear of being judged. In this way, you can voice your thoughts, emotions, and feelings and have the opportunity to tell your story. We will start by understanding what changes you want to achieve to improve your life so we can direct our coaching journey towards those desired future destinations. After that, we will focus on your present and on what you are currently experiencing to find together the best path that will lead us to where you want to be in life. If necessary, we will revisit your past to understand what events and circumstances have brought you to this point in your life. We will explore those thoughts, behaviors, and emotions from the past that still influence you today and are not allowing you to live your dream life. Step by step, by moving between past, present, and future, we will remove all those obstacles and problems that have not allowed you to achieve the desired changes to live the life you deserve. Show less

Senior Concierge

• Jul 2020 - Mar 2021

Reception Team Leader

• Aug 2019 - Jul 2020

Assistant Front Office Manager

• Apr 2018 - Aug 2018

Assistant Reception Manager

• Feb 2017 - Feb 2018

• Jun 2016 - Dec 2016

Canary Riverside Plaza Hotel ( ex Four Seasons at Canary Wharf)

• Apr 2016 - Jun 2016

Canary Riverside Plaza Hotel is the ex Four Seasons at Canary Wharf

• Nov 2015 - Apr 2016

• 2015 - 2016

• Jun 2015 - Oct 2015

Residential Services, stage

• Apr 2015 - May 2015

Job description: -Communications:Telephone procedures, Incoming calls,written messages,identify guest's needs -Front Office:Pre arrival Process, check in, registration, in stay, check out -Concierge: Fulfill guest's request -Reservations: Booking reservation, managed reservation,profile maintenance Job description: -Communications:Telephone procedures, Incoming calls,written messages,identify guest's needs -Front Office:Pre arrival Process, check in, registration, in stay, check out -Concierge: Fulfill guest's request -Reservations: Booking reservation, managed reservation,profile maintenance

Corso Front Office Manager

• Feb 2015 - Apr 2015

Il corso di 2 mesi, formerà una figura professionale in grado di gestire tutte le procedure del reparto Room Division (Ricevimento, Front Office, Housekeeping). Sarà inoltre finalizzato all’acquisizione di capacità pratiche e operative relative al Management alberghiero, al Marketing alberghiero, al Web Marketing, Micros Fidelio Opera, al Social Media Marketing, alla Distribuzione on line e al Revenue Management, sempre più richieste dalle moderne strutture alberghiere. http://www.scuolaitalianaturismo.it/corsi-e-piano-di-studi/front-office-manager/ Show less

Cabin Crew

• Mar 2013 - Oct 2013

Customer Service

• Jan 2012 - Jul 2012

Customer Service agent for import and export, for and from Australia. Customer Service agent for import and export, for and from Australia.

Waiter

• Nov 2011 - Jan 2012

Waiter

• Mar 2011 - Aug 2011

Waiter mainly for conference and events but, also waiter for Restaurant and Bar. Waiter mainly for conference and events but, also waiter for Restaurant and Bar.

Animatore

• Jun 2009 - Sep 2009