Experience

California Department of Social Services

• United States
• Government Administration
• 700 & Above Employee

• Senior Legal Typist

  • Jul 2023 - Present

  Riverside County, California, United States



California Department of Justice

• United States
• Law Enforcement
• 700 & Above Employee

• Office Technician

  • Jun 2020 - Jul 2023

  Retrieve, identify, distribute and process a variety of incoming/outgoing mail via intra-office, inter-office, Fed-Ex, U.S. Postal Service [regular, certified & first class], UPS, etc. daily; Create and maintain a variety of lists, logs and forms (i.e., Unity Daily Log, Business Reply Postage Log, End of Month Final Log, Monthly Tricor Log & Daily Statistical Log); Back-up Receptionist; Receive, screen & direct telephone calls; Answer inquiries from public (via telephone and in-person) that… Show more Retrieve, identify, distribute and process a variety of incoming/outgoing mail via intra-office, inter-office, Fed-Ex, U.S. Postal Service [regular, certified & first class], UPS, etc. daily; Create and maintain a variety of lists, logs and forms (i.e., Unity Daily Log, Business Reply Postage Log, End of Month Final Log, Monthly Tricor Log & Daily Statistical Log); Back-up Receptionist; Receive, screen & direct telephone calls; Answer inquiries from public (via telephone and in-person) that require researching case information (case name, case number & staff assigned) in Prolaw - including routing to appropriate staff; Fax documents; Utilize Outlook to send/retrieve e-mails, inform teleworking/in-house staff regarding packages received and/or questions regarding routing and update New Hire Calendar; Process incoming settlement checks (log, copy, scan & distribute); Create Revolving Fund Check requests; Input tracking numbers for Unity Overnight Courier Logs each day to track inter-office mail; Utilize in-house software and database (Microsoft Office Suites [Word, Outlook & Excel], ProLaw, FireFox, Internet Explorer, Adobe Acrobat, etc.; Utilize Excel to create financial log for Sacramento Accounting’s breakdown of Fed-Ex Invoice charges; Utilize & maintain office equipment (scanner, copier, electric stapler, timestamp, X-ray machine, Postage Meter Machine); Communicate daily with vendors, DOJ legal staff for error resolution; Demonstrate flexibility, dependability, and ability to get along well with in-house professional and clerical staff, as well as, outside vendors; Special project: Digitized 6 years of backlogged mailroom documents (Business Reply Postage Logs, FedEx Supply Logs, USPS Order Logs) and updated/organized a variety of outdated files; Evaluate situations accurately and take effective action; and Communicate orally and in writing. Show less



United States Postal Service

• United States
• Government Administration
• 700 & Above Employee

• City Carrier Assistant

  • Apr 2016 - Jun 2020

  Lake Elsinore, California, United States Prepared, sorted, delivered and picked up packages; Prepared envelops (certified, UPS, USPS, etc.); Communicated with vendors and public by tracking incoming and outgoing packages; Ensured packages were properly delivered; Filed alphabetically and numerically; Researched information and assisted Dept. of Child Support and IRS find delinquent payees; Effectively communicated with customers; Utilized computer to verify addresses, amounts, resolve issues, etc.; Organized mail according to route… Show more Prepared, sorted, delivered and picked up packages; Prepared envelops (certified, UPS, USPS, etc.); Communicated with vendors and public by tracking incoming and outgoing packages; Ensured packages were properly delivered; Filed alphabetically and numerically; Researched information and assisted Dept. of Child Support and IRS find delinquent payees; Effectively communicated with customers; Utilized computer to verify addresses, amounts, resolve issues, etc.; Organized mail according to route mapping; Ensured customers signed off for receipt of packages; and Sorted and arranged mail for delivery. Show less