Chief Operational Officer

• Jan 2023 - Present

Brand Manager - Villa Gourmet Fashion

• Oct 2021 - Present

Brand Manager - Sushi Fashion

• Aug 2021 - Present

Chief Business Officer

• Aug 2021 - Jan 2023

- Brand Creation and Management- Product Development and Management- Business Development - Project Management- F&B Management- Hospitality Procurement and Supply chain- HR

Front of House

• Sep 2020 - Aug 2021

- Provide high quality customer service - Manage student enrollment numbers to meet and exceed enrollment budget consistently throughout the academic year - Assist and support school enrollment events - Assist in identifying competitors schools and conduct mystery calls/visits - Maintain high level of school specifics and product knowledge to facilitate cross selling and upselling within the network - Salesforce CRM - Provide high quality customer service - Manage student enrollment numbers to meet and exceed enrollment budget consistently throughout the academic year - Assist and support school enrollment events - Assist in identifying competitors schools and conduct mystery calls/visits - Maintain high level of school specifics and product knowledge to facilitate cross selling and upselling within the network - Salesforce CRM

Inflight services - Cabin crew

• Sep 2019 - Sep 2020

Deliver the highest standards of quality service to customers while displaying exemplary behaviour, cultural awareness and Emirates corporate values: professional, empathetic, progressive, visionary and cosmopolitan. - Attend pre-flight briefings for the upcoming flight; meet the team and communicate to crew flight and customer details, all the latest updates/changes to procedures, special information and important notifications from management. - Communicate to customers the latest aircraft safety procedures according to their respective wide-body; Emirates Boeing 777 or Emirates Airbus A380. -Report to Product Development team with feedback and suggested amendments regarding onboard products and services pertaining to the Economy Class Cabin. - Attend management meetings to discuss Cabin Crew policies, procedures and best practices. Show less

Personal Assistant to CEO

• Aug 2018 - Aug 2019

- Greet and handle visitors - Handle queries and appointments via phone, email and general correspondence, maintain relationships with vendors - Travel support (visa, tickets, hotels, transfers) - Diary management and management of meeting rooms - Assist meetings with translation support, taking minutes - Event planning and management - Greet and handle visitors - Handle queries and appointments via phone, email and general correspondence, maintain relationships with vendors - Travel support (visa, tickets, hotels, transfers) - Diary management and management of meeting rooms - Assist meetings with translation support, taking minutes - Event planning and management