Isabel Zhong
Customer Experience Analyst at Keolis Downer- Claim this Profile
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Bio
Credentials
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Working with Children Check
Department of Human Services SAJun, 2023- Nov, 2024 -
RRHAN-EC
Government of South Australia Department for EducationMay, 2023- Nov, 2024 -
Basic Life Support (CPR and AED) and First Aid
American Heart AssociationFeb, 2022- Nov, 2024
Experience
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Keolis Downer
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Urban Transit Services
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300 - 400 Employee
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Customer Experience Analyst
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Jul 2023 - Present
Keolis Downer is Australia’s largest private provider of multi-modal public transport. We are Australia's largest light rail operator and one of the nation’s most significant bus operators. Our operations combine world-leading expertise and deep local knowledge, drawing on the experience of Keolis, an international operator and integrator of all mobility modes, and Downer, one of Australia and New Zealand’s leading providers of services to customers in markets including Transportation, Infrastructure, Energy and Industrial Engineering, Utilities Communications and Facilities. Show less
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NeuroPhysiotherapy Services
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Australia
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Health, Wellness & Fitness
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1 - 100 Employee
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Clinic Receptionist
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Jun 2023 - Present
NeuroPhysiotherapy Services has extensive Neurological and Vestibular Rehabilitation experience in both the clinical and community setting. We work with your family, carers and wider support network of medical practitioners and allied health in order to communicate our best recommendations and advice for ongoing support. NeuroPhysiotherapy Services has extensive Neurological and Vestibular Rehabilitation experience in both the clinical and community setting. We work with your family, carers and wider support network of medical practitioners and allied health in order to communicate our best recommendations and advice for ongoing support.
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United States Olympic & Paralympic Committee
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United States
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Spectator Sports
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500 - 600 Employee
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Athlete
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2016 - Present
The U.S. Olympic & Paralympic Committee is focused on protecting, supporting and empowering America’s athletes, and is responsible for fielding U.S. teams for the Olympic, Paralympic, Youth Olympic, Pan American and Parapan American Games, and serving as the steward of the Olympic and Paralympic movements in the U.S. The U.S. Olympic & Paralympic Committee is focused on protecting, supporting and empowering America’s athletes, and is responsible for fielding U.S. teams for the Olympic, Paralympic, Youth Olympic, Pan American and Parapan American Games, and serving as the steward of the Olympic and Paralympic movements in the U.S.
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Actor
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2016 - 2022
Featured commercial and theatrical work for Delta Airlines, Universal Studios, Motorola, NBC, YouTube, Amazon Prime Video, and more. Featured commercial and theatrical work for Delta Airlines, Universal Studios, Motorola, NBC, YouTube, Amazon Prime Video, and more.
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The Kretz Family, Care.com
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San Francisco Bay Area
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Early Childhood Caregiver
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2015 - 2016
Care.com is an online marketplace for childcare, senior care, special needs care, tutoring, pet care, and housekeeping through membership in a two-sided marketplace. Care.com is an online marketplace for childcare, senior care, special needs care, tutoring, pet care, and housekeeping through membership in a two-sided marketplace.
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Augmedix
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United States
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Hospitals and Health Care
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400 - 500 Employee
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Quality Control Specialist Site Leader
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2014 - 2015
Augmedix, Inc. provides automated medical documentation and data services to large healthcare systems and physician practices, supporting medical offices, clinics, hospitals, emergency departments and telemedicine nationwide. The Company’s Ambient Automation Platform converts the natural conversation between physicians and patients into timely and comprehensive medical notes and performs a suite of related data services. Augmedix, Inc. provides automated medical documentation and data services to large healthcare systems and physician practices, supporting medical offices, clinics, hospitals, emergency departments and telemedicine nationwide. The Company’s Ambient Automation Platform converts the natural conversation between physicians and patients into timely and comprehensive medical notes and performs a suite of related data services.
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Robert Half
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United States
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Staffing and Recruiting
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700 & Above Employee
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Data Entry Clerk/Receptionist (Temp/Casual)
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2014 - 2015
Art.com Data Entry Clerk Art.com Inc. is the world's largest online specialty retailer of high-quality wall art and complementary décor. The company was founded in 1998 with one goal – to help people find the art they love so they can love their spaces more. Golden State Warriors Receptionist The Golden State Warriors are an American professional basketball team based in San Francisco. The Warriors compete in the National Basketball Association (NBA), as a member of the league's Western Conference Pacific Division. Show less
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Asha Tea House
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Food and Beverage Retail
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1 - 100 Employee
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Team Member
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2013 - 2014
Asha Tea House strives to feed your love for tea by serving high-quality whole-leaf tea and hand-crafted specialty tea beverages made with fresh, pure and real ingredients. Asha Tea House strives to feed your love for tea by serving high-quality whole-leaf tea and hand-crafted specialty tea beverages made with fresh, pure and real ingredients.
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Education
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2010 - 2014
University of California, Berkeley
Bachelor of Arts - BA, Psychology and Education -
2022 - 2022
Los Angeles Harbor College
Registered Nursing/Registered Nurse -
2020 - 2021
El Camino College
Pre-Nursing Studies
Community
