Experience

• Zimbabwe

• Communications, Advocacy & Media Lead

  • Jul 2023 - Present



• Abidjan, Côte d'Ivoire

• General Manager

  • Jul 2022 - Jun 2023

  Start-Up strategies and implementation of the Group's subsidiaries operational activitiesMarketing - Social Media planning and management, content creation, publishing - Instagram, FacebookProcurement - materials requirement inventory planning, local and international economic sourcing Sales - Fresha point of sale system, Shopify store, product portfolio - catalogue and menu costingHuman Resource - Local HR Policies, job descriptions and contracts, leave and benefit schemes, payrollFinance - Group department budgeting, Financial statements, creditors management Research and Development - new product development, business foreign markets expansion



• Tete Mozambique

• Business Development Manager

  • May 2021 - Apr 2022

  Start-Up strategy and implementation of a dairy produce retail store work flow processes Procurement - international sourcing and payments, cross border transport logistics; customs clearanceMarketing - customer and competitor analysis, door to door word of mouth marketing, supply contractsSales - Day sales inventory (DSI), Loyverse point of sale system, wholesale distribution system Human Resource - recruitment processes, Mozambique HR policies, sales clerks training & developmentFinance - costing and pricing, tax accounting, employment payroll, debtors and creditors management



• Harare, Zimbabwe

• Sales Marketing Coordinator

  • May 2019 - Apr 2021

  Inter-departmental communications to meet the goals of local and international sales representatives Marketing - external communications: print media, website, Facebook content creation and broadcasting Sales - enquiries order book, manage own portfolio of both sensitive and high valued customersSales HR - manage sales representatives schedules, event calendar, performance and goal achievement Sales Finance - invoicing, payment tracking, sales projections vs. actual reporting, department budgetSales Logistics - plan economic delivery routes, customer relationship management in Sage EVOLUTIONDesign Studio - production planning, and lead time management Production - customer specification standards, prioritisation planning on printing and dispatch packaging Quality - ISO 9001, BRCG internal auditor; customer satisfaction management, root cause & corrections



• Harare, Zimbabwe

• Administrative Assistant

  • Dec 2017 - Nov 2018

  Assist with the organisation's day to day work flow processes Procurement - raw material suppliers, local/ international, economic ordering, delivery logistics Production - alignment planning, raw material consumption and finished goods inventory managementSales - enquiries order book, invoicing and receipting, loading and dispatch instructionsFinance - customer and supplier invoice generation in PASTEL accounting



• Harare, Zimbabwe

• Executive Assistant to the G. M

  • May 2017 - Jul 2017

  Oversee and report on Departmental OperationsProduction - setting and reviewing targets, reporting on weekly and monthly progressQuality - Lead times, complaint management, customer satisfactionMarketing - market analysis, agressive efforts to win lost and new business in the agric and mining sectorFinance - costing, income statement review, profit / loss analysis, debtors and creditors managementHuman Resource - Recruitment processes, staff training and rotations External communications with organisations impacting the company's welfare i.e. EISAZ, NEC



• Rooderport, South Africa

• University Tutor | Honors & Masters Studies Duration

  • Mar 2013 - Feb 2016

  Conduct up to 6 tutorials/ week with a min of 30 students/class (Communications and Management)Work hand in hand with the lecturer to prepare teaching materialAttendance management, grading assessments - class presentations, assignments and examinationsOne on one consultations with students and assisting students with special requirements



• Sandton, South Africa

• Administrative Assistant

  • Sep 2012 - Feb 2013

  Assist Head of Departments with day to day functionsFinance - Data capturing, inter-branch cash movements, cash flow and profit margins reporting Human Resources - Recruitment processes, staff training, rotations and productivity assessments



• Harare, Zimbabwe

• Sales Assistant | Gap Year between High School & University

  • Jan 2008 - Jun 2009

  Till operator duties, professional customer service Checking takings at the end of a day's trading Inventory management