Bob Carter
Director Of Operations at Kimberton Whole Foods- Claim this Profile
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Spanish Professional working proficiency
Topline Score
Bio
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Credentials
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Serve Safe Manager
Serve-Safe Food Hygiene Training Services Pty LtdJul, 2023- Sep, 2024 -
Cardiopulmonary Resuscitation (CPR)
United States Air Force -
Physical Training Leader
United States Air Force
Experience
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Kimberton Whole Foods
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Retail
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1 - 100 Employee
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Director Of Operations
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Aug 2021 - Present
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General Manager
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Sep 2018 - Aug 2021
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Store Manager
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Jul 2018 - Sep 2018
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Monadnock Food Co-op
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United States
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Food & Beverages
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1 - 100 Employee
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Store Manager
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Aug 2015 - Jul 2018
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United Natural Foods
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United States
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Food and Beverage Services
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1 - 100 Employee
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Customer Care Supervisor
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Jan 2015 - Sep 2015
Responsible for supervising 16 associates and directing customer care activities including order processing, set up of new customers, returns, and standing and blanket order contracts. Ensures that customers are promptly, courteously, and professionally served and their questions and problems effectively resolved. Oversees technical support services and ensures the resolution of customer complaints in a timely, professional manner. Provide marketing and sales support as necessary. Trains, supervises, and appraises Customer Care personnel. Show less
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Altomonte's Italian Market
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United States
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Food & Beverages
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Assistant GM
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Jan 2013 - Jan 2015
Assists in Managing General Operation of two retail locations and wholesale bakery · Implemented standardized ordering system for two locations to streamline operations · Developed new sandwich menu · Daily marketing, bank deposits, accounting of sales, website and social media updates, facilities management, and store inspections · Organize monthly store meetings and produce monthly P&L reports · Orchestrated complete makeover of General Operations by implementing Organizational Chart, new Admin Team, and Management makeover which lead to increased productivity and more effective general flow of operations Show less
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United States Air Force
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United States
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Defense and Space Manufacturing
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700 & Above Employee
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Commander Support Staff Administrator
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Jan 2012 - Dec 2012
Administratively supported >390 personnel · Oversaw Performance Report and Decoration program by initiating, coordinating, and monitoring all actions from start to finish · Monitored Personal Information Folders by filing, maintaining, and proper disposition of squadron’s records · Monitored squadron in/out processing for more than 200 personnel to and from Tyndall AFB · Performed as Physical Training Leader for Squadron
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Tactical Aircraft Maintenance
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Dec 2008 - Dec 2011
Maintained F-22 tactical aircraft valued at $160M+, support equipment, forms, and records · Troubleshot aircraft engines, hydraulic components, and electronics · Removed and installed parts · Inspected aircraft structures · Reviewed maintenance records and historical reports to determine trends and production effectiveness
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Mama Mia's
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United States
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Restaurants
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Operator
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Oct 2007 - Oct 2008
Managed daily operations · Payroll, product ordering, marketing, expenses, and facilities management Managed daily operations · Payroll, product ordering, marketing, expenses, and facilities management
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Store Manager
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Jun 1996 - Oct 2007
Key player in new location start-up · Managed 40+ employees, including 4 department managers · Assisted in turning blank canvas into profitable company in less than a year · Responsible for overseeing ordering · implemented daily product exchange process from one store to another · layout, hiring, product ordering, equipment purchasing, design and marketing Key player in new location start-up · Managed 40+ employees, including 4 department managers · Assisted in turning blank canvas into profitable company in less than a year · Responsible for overseeing ordering · implemented daily product exchange process from one store to another · layout, hiring, product ordering, equipment purchasing, design and marketing
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Education
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Jack Welch Management Institute
Master of Business Administration - MBA, Business Administration, Management and Operations -
Strayer University
Bachelor's degree, Business Administration and Management