Experience

The Capital Companies, LLC

• United States
• Investment Management
• 1 - 100 Employee

• Assistant Vice President & Retirement Plan Services/Risk Control Manager

  • Sep 2007 - Present

  Assume ownership over team productivity and manage work flow to meet or exceed quality service goalsProvide accurate, specific and timely performance feedback to staffAnalyze key aspects of the business to evaluate the factors driving results and summarize results into presentationsInterview and hire staffPropose and publish KPIs to be incorporated into monthly productivityIdentify and assess risk to implement control enhancements to mitigate lossesComply with regulatory requirements including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, and Privacy Act Identify, analyze, and communicate risks and implement control enhancements to mitigate losses Gather data for external auditors and follow up on research related to audits



World Savings Bank

• Assistant Vice President & Loan Service Department Manager

  • Jun 2005 - Sep 2007

  Created strategies to meet production goalsAnalyzed budgets, financial reports and projections for accurate reporting of financial standingIncreased profits 25% by adding new states to foreclosure portfolioDirected quality assurance efforts to maximize revenue and minimize losses Prepared and Reviewed monthly productivity reports to improve team performancePartnered successfully with vendors to produce improve service levelsCathy Tate Created strategies to meet production goalsAnalyzed budgets, financial reports and projections for accurate reporting of financial standingIncreased profits 25% by adding new states to foreclosure portfolioDirected quality assurance efforts to maximize revenue and minimize losses Prepared and Reviewed monthly productivity reports to improve team performancePartnered successfully with vendors to produce improve service levelsCathy Tate



World Savings Bank

• Production Section Manager

  • Nov 1996 - Jan 2005

  Interviewed and hired personnel Conducted monthly coaching sessions to promote staff development Strengthened company’s business by leading implementation of outsourcing non escrow taxes Interviewed and hired personnel Conducted monthly coaching sessions to promote staff development Strengthened company’s business by leading implementation of outsourcing non escrow taxes



Savings Branch

• Branch Manager

  • Oct 1994 - Nov 1996

  Managed the San Antonio Campus branch with an average of $300,000 in monthly depositsDeveloped prospects for new loans with implementation of new CD Collateral loan product Managed part/full time employees Performed monthly budgeting to plan monthly cash requirements Managed the San Antonio Campus branch with an average of $300,000 in monthly depositsDeveloped prospects for new loans with implementation of new CD Collateral loan product Managed part/full time employees Performed monthly budgeting to plan monthly cash requirements