0sama Esmail

E-commerce Support Specialist at El Ezaby Pharmacy
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Cairo, Egypt, EG
Languages
  • Arabic -
  • English -

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • CCLS Call Center Agent Training Program
    YAT Learning Solutions
    Dec, 2014
    - Nov, 2024

Experience

  • El Ezaby Pharmacy
    • Egypt
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • E-commerce Support Specialist
      • Apr 2021 - Present

      Help and support for customers and branches in the El Ezaby Pharmacy application

    • Social Media Specialist
      • Sep 2018 - Mar 2021

      Social Media Specialist in El Ezaby PharmacyAnswering customer inquiries on Facebook and WhatsApp at El Ezaby PharmacyActivate follow-up orders on the Yodawy appActivate follow-up orders on the 3elagi app

    • Customer Service Agent
      • Feb 2016 - Sep 2018

      Selling cosmetics have El Ezaby PharmacyThe answer to customer inquiries

  • Raya CX
    • Egypt
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Account Advisor -E M Data Entry
      • Jan 2015 - Jan 2016

      Customer Care and Call Handling Skills for Call Center Agents Dealing With Difficult Customers and Situations Handel Stress and Change for Call Center Agents Inbound Call Center Agents Outbound Call Center Agents Customer Care and Call Handling Skills for Call Center Agents Dealing With Difficult Customers and Situations Handel Stress and Change for Call Center Agents Inbound Call Center Agents Outbound Call Center Agents

  • candles El-Maleeka
    • Supervisor
      • Jul 2012 - Dec 2014

       Management and Marketing Products Factory candles El-Maleeka  Management and Marketing Products Factory candles El-Maleeka

  • Alwaseet الوسيط
    • United Arab Emirates
    • Media Production
    • 100 - 200 Employee
    • Distributor
      • Apr 2010 - Apr 2011

      Distributor newspaper Al-waseet Distributor newspaper Al-waseet

  • Alpha Company Supplies
    • sales person
      • Jul 2010 - Dec 2010

      Salesperson's company's products Salesperson's company's products

Education

  • Al-Azhar University
    Bachelor of Commerce (BCom), Accounting
    2008 - 2012

Community

You need to have a working account to view this content. Click here to join now