Implementation Manager

• Jul 2023 - Present

Patchwork Health is an award winning #HealthTech company, on a mission to make healthcare staffing more sustainable. Through our end-to-end workforce management solution, built in partnership with the #NHS, we’re helping optimise outcomes for healthcare organisations, staff and patients alike. Driven by a team of dedicated healthcare veterans, Patchwork is helping to make flexible working a reality across the healthcare system; saving employers millions in workforce fees, while boosting staff retention and wellbeing. https://www.patchwork.health/ Show less

Project Manager

• Jan 2022 - Jul 2023

Managing a collaborative project between East London NHS Foundation Trust and the Southern Health and Social Care Trust (SHSCT) in Northern Ireland. Project setting up an IAPT aligned Talking Therapies service in Northern Ireland aiming to reduce waiting lists for patients seeking mental health support. Managing a collaborative project between East London NHS Foundation Trust and the Southern Health and Social Care Trust (SHSCT) in Northern Ireland. Project setting up an IAPT aligned Talking Therapies service in Northern Ireland aiming to reduce waiting lists for patients seeking mental health support.

Clinical Delivery Manager of Counselling at MIND in Partnership with IAPT and NHS England

• Apr 2021 - Mar 2022

Manager of all clinical counselling delivered by MIND Charity in partnership with Primary Care IAPT in Tower Hamlets and Newham, overviewing a team of 70+ clinicans. Monitoring key perfomance indicators (KPI's) in relation to access, number of appointments, recovery rates, waiting times, and attendance rates. Creating a better connection between Primary Care IAPT and third sector charity organisations to improve continuity of client care and access. Manager of all clinical counselling delivered by MIND Charity in partnership with Primary Care IAPT in Tower Hamlets and Newham, overviewing a team of 70+ clinicans. Monitoring key perfomance indicators (KPI's) in relation to access, number of appointments, recovery rates, waiting times, and attendance rates. Creating a better connection between Primary Care IAPT and third sector charity organisations to improve continuity of client care and access.

Psychological Wellbeing Practitioner Manager

• Mar 2020 - Apr 2021

Senior Psychological Wellbeing Practitioner

• Aug 2019 - Mar 2020

Psychological Wellbeing Practitioner

• Aug 2018 - Aug 2019

Trainee Psychological Wellbeing Practitioner

• Sep 2017 - Jun 2018

Team Assistant in Safeguarding & Protecting Children

• Jul 2017 - Sep 2017

Research Volunteer

• Jul 2016 - Jan 2017

Voluntary work with a Clinical Psychologist to design a Mindfulness treatment programme for dermatology patients. Voluntary work with a Clinical Psychologist to design a Mindfulness treatment programme for dermatology patients.

Fundraiser

• Jul 2015 - Sep 2015

Charity Fundraiser. Cold Calling members of the public, encouraging donations to Cancer Research UK. Acheived Sales Bonuses and learnt to deal with sales objections and rejection. Charity Fundraiser. Cold Calling members of the public, encouraging donations to Cancer Research UK. Acheived Sales Bonuses and learnt to deal with sales objections and rejection.

GCSE Tutor

• 2012 - 2015

Privately tutor students of all abilities in GCSE Sciences, Maths, and provide Personal Statement assistance. Privately tutor students of all abilities in GCSE Sciences, Maths, and provide Personal Statement assistance.

Work Experience

• 2014 - 2014

Office work and site work experience shadowing members of the Warwickshire Council Youth Service management team. Office work and site work experience shadowing members of the Warwickshire Council Youth Service management team.