Vivek Narayan
ICT Consultant at Traffic Radius- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Full professional proficiency
-
Spanish Limited working proficiency
-
Hindi Full professional proficiency
-
Tamil Native or bilingual proficiency
Topline Score
Bio
Credentials
-
IKM Core Java
-Sep, 2014- Nov, 2024 -
AINS 24 - General Insurance for IT and support professionals
American Institute for Chartered Property Casualty Underwriters(AICPCU)Apr, 2014- Nov, 2024
Experience
-
Traffic Radius
-
Australia
-
Advertising Services
-
1 - 100 Employee
-
ICT Consultant
-
Mar 2020 - Present
► Set up process elicitation sessions with business owners to gather requirements for website creation/optimization and assist project managers with project cost and deadlines; and prepare website audit reports ►Create prototypes, wireframes of websites based on client’s requirements using Balsamiq to assist developers ► Analyze and document the shortcomings in the current system and determine the scope of improvement in the business practices, processes, and functionalities by building the as-is and to-be business models ► Ensure that requirements, mockups & bugs are logged into JIRA to assist website development ►Manage projects, devise deadlines using project management tools like Microsoft Project & ClickUp ► Prepare training documents and offer guidance and support to new employees by transferring knowledge on the functionalities, methodologies, and processes followed by the team ► Review and analyze client websites for areas of improvement and optimization in terms of user interface, website design and content management ►Review test case documents & prepare release notes and deployment plans for timely and flawless project deliveries. Conduct root cause analysis for projects in scope & draw up incident review reports, impart solutions to resolve implementation issues in projects ►Create dashboards using Power BI to successfully manage & monitor the performance of various client accounts
-
-
-
Easy Monitor
-
Australia
-
Software Development
-
1 - 100 Employee
-
Business Analyst
-
Oct 2018 - Feb 2020
Easy Monitor is a Melbourne based startup aimed at building a customized online application to monitor compliance requirements for industries that operate under strict rules and guidelines (Mining & Financial Services). Easy Monitor allows individuals and Organization to manage and monitor compliance and CPD in a single secure platform. ► Gathered requirements and implemented functionalities including Compliance & CPD tracking, Learning Management System, Registers and Performance Monitoring for a compliance/ HR management system built for Mining and Financial Services industries. ► Used Sprints for the development of several features for a compliance/HR management application, thus reducing risks, offering higher product quality and improved customer experience. ► Built the as-is and to-be business models using Bizagi BPM Modeler to determine the shortcomings in the current system and to determine scope for future improvements. ► Prepared interactive wireframes and prototypes using Balsamiq, and prepared user stories and use cases for functionalities such as Learning Management System, CPD tracking & Monitoring, and Registers in a compliance/HR application that aided the technical team in the development of the application. ► Ensured user stories are signed-off for each sprint and checked the acceptance of business flows against business requirements by the end users of the system
-
-
-
-
Business Analyst Intern
-
Jul 2018 - Nov 2018
Easy Monitor is a Melbourne based startup aimed at building a customized online application to monitor compliance requirements for industries that operate under strict rules and guidelines (Mining & Financial Services). Easy Monitor allows individuals and organizations to manage and monitor compliance and CPD in a single secure platform. ► Designed entity relation diagrams, use case documents and high-level design documents using Microsoft Visio to facilitate application development. ► Analyzed the flow of personally identifiable information in the system and designed a privacy impact assessment report in accordance with the principles set by the Office of the Australian Information Commissioner recommending solutions for avoiding, minimizing or mitigating negative privacy impacts. ► Assigned & managed functionalities implementation, bugs & issues in the application using Asana ► Performed User Acceptance Testing requirement analysis, created and executed UAT test scenarios for several features in the designed compliance/HR application ► Provided comprehensive end user support through training & documentation of the compliance/HR management system ► Conducted analysis & provided reports using Power BI and SQL by fetching data from database, to enable timely advice to client..
-
-
-
LTI - Larsen & Toubro Infotech
-
India
-
IT Services and IT Consulting
-
700 & Above Employee
-
Technical Business Analyst
-
Jul 2015 - Jan 2017
LTI (Larsen & Toubro Infotech), A L&T Group Company. LTI is a global technology consulting and digital solutions company with operations in 30 countries.Client - American International Group [AIG]► Gathered requirements for the implementation of an end-to-end Property & Casualty Insurance suite using Camilion’s (later acquired by SAP) Underwriting, PAS, Rating, Billing and Claims systems.► Defined features and priorities of the insurance application as BA in Product Owner Scrum Meetings.► Translated the gathered requirements for the development of an underwriting & billing process in an insurance suite to tangible deliverables such as a business case, user stories, functional requirements, process and data flow model diagrams.► Performed quality assurance & user acceptance testing which reduced the defects by 10% and facilitated on-time, cost effective implementation of features for a virtual storage application used by 50,000 plus global users.► Performed root cause analysis and prepared incident review reports and presented these to the senior leadership team.
-
-
Software Developer
-
Oct 2013 - Jul 2015
Clients - American International Group [AIG] & Hitachi Global► Implemented the underwriting and billing processes in an insurance portal offering commercial insurance for American International Group [AIG] using JSP & JavaScript.► Developed the underwriting, policy life cycle management, claims & billing (agency & direct) processes for AIG's personal and commercial property & casualty insurance products using JSP, HTML, CSS & Java Script and followed Waterfall methodology► Developed a storage management simulation software using Java and MySQL for testing implemented features developed for virtual storage devices► Used Github for updating, tracking, conflict management of source code (source code management) in several software projects
-
-
Education
-
2017 - 2018
Swinburne University of Technology
Master's degree, Information Technology -
2009 - 2013
Anna University
Bachelor's degree, Electrical, Electronics and Communications Engineering
Community
