Janelle Tam

IT Manager at Learning Buddies Network
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Contact Information
Location
CA
Languages
  • English Native or bilingual proficiency
  • French Limited working proficiency
  • Cantonese Full professional proficiency
  • Mandarin Limited working proficiency

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Credentials

  • Speaking Confidently and Effectively
    LinkedIn
    Nov, 2021
    - Sep, 2024
  • McGill Personal Finance Essentials
    McGill University - Desautels Faculty of Management
    Jan, 2021
    - Sep, 2024

Experience

    • Canada
    • Education Management
    • 1 - 100 Employee
    • IT Manager
      • Jan 2023 - Present

    • Learning Management System Developer
      • Feb 2022 - Jan 2023

      • Managing the backend construction of organization’s volunteer-training system; optimizing the server and minimizing downtime• Debugging open-source platform, implementing design changes and course revisions to meet functionality requirements of the Program Committee and Board of Directors• Training Staff team on management and administration of the system

    • Executive Coordinator
      • Sep 2021 - Feb 2022

      • Overseeing Math Buddies sessions as head coordinator and handling all logistics• Fostering professional relationships with guardians, mentors, and buddies by communicating nonprofit values• Assisting in volunteer training and giving feedback to attendees• Creating program material for other coordinators to optimize their workflow

    • Program Coordinator
      • Jun 2021 - Aug 2021

      • Supervised a team of 8 mentors as they provided tutoring support to elementary school students• Conducted interviews, provided references, and communicated important notices as the liaison between volunteers and LBN staff• Led post-session debriefs with mentors to resolve any issues that arose• Formulated personalized feedback for volunteers in tri-weekly reports

    • Mentor, Reading and Math
      • Oct 2019 - May 2021

      • Enriched the literacy and numeracy development of elementary school students by providing one-on-one tutoring support to a child struggling with basic academics• Prepared hands-on, creative lesson material for each session that aligned with the LBN curriculum• Collaborated with the coordinators and other mentors by sharing feedback and insights in post-session huddles

    • Canada
    • Non-profit Organizations
    • Co-Founder, Co-Executive Director
      • Jul 2021 - Present

      We are a youth-led organization committed to sparking classroom action against homelessness through high-impact education and hand-made student cards delivered directly to unhoused people. Our work is grounded in eradicating the stigma that perpetuates homelessness, beginning with tomorrow’s leaders—inspiring empathy and teaching others the value of kindness. We have taught over 800 students and gathered over 800 hand-made cards since our founding in 2021. We are a youth-led organization committed to sparking classroom action against homelessness through high-impact education and hand-made student cards delivered directly to unhoused people. Our work is grounded in eradicating the stigma that perpetuates homelessness, beginning with tomorrow’s leaders—inspiring empathy and teaching others the value of kindness. We have taught over 800 students and gathered over 800 hand-made cards since our founding in 2021.

    • Education Administration Programs
    • 1 - 100 Employee
    • Junior Counselor
      • Jan 2022 - Aug 2022

      • Supervised 15+ children in camp environment, resolving conflicts and managing students • Supervised 15+ children in camp environment, resolving conflicts and managing students

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Volunteer Student Developer
      • Apr 2021 - Aug 2022

      • Implemented critical features in a neurocognitive testing app under the supervision of Dr. Lyndia Wu at UBC's Sensing in Biomechanical Processes Lab (SimPL) and Dr. Shambhu Adhikari at the UBC SOAR Project • Refined, debugged, and refactored the codebase to increase its efficiency in preparation for deployment in multiple studies. App eventually used to not only assess the neurological impact of concussions but also survey the effectiveness of targeted rehabilitation for domestic violence survivors Show less

    • Canada
    • Non-profit Organizations
    • 1 - 100 Employee
    • Director of Finance
      • Sep 2021 - Jun 2022

    • Ambassador
      • May 2021 - Aug 2021

      • Marketed hackathon event on social media as organization ambassador• Recruited attendees and answered participant questions

    • Administrative and Technical Assistant
      • Jun 2020 - Aug 2020

      • Enhanced the technological workflow of the accounting firm to reduce costs (e.g. by upgrading company computers/software) • Budgeted and performed basic bookkeeping tasks • Maintained professional relationships with clients by handling telephone calls and client appointments • Enhanced the technological workflow of the accounting firm to reduce costs (e.g. by upgrading company computers/software) • Budgeted and performed basic bookkeeping tasks • Maintained professional relationships with clients by handling telephone calls and client appointments

Education

  • Little Flower Academy
    Dogwood Diploma, Secondary School
    2018 - 2023
  • The Royal Conservatory of Music
    ARCT Performer's, Piano and Musical Theory
    2011 - 2021

Community

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