Customer & Supply Chain Quality Manager

• May 2023 - Present

Value Chain Optimization Manager

• Jan 2022 - May 2023

Strategic Sourcing Manager

• Jan 2018 - Dec 2021

The scope of responsibilities includes strategic sourcing, contracting, negotiations, supplier relationship management and delivering key financial and business objectives, including productivity savings, cash flow, improving network efficiencies, and meeting quality/service expectations across all business areas. The scope of responsibilities includes strategic sourcing, contracting, negotiations, supplier relationship management and delivering key financial and business objectives, including productivity savings, cash flow, improving network efficiencies, and meeting quality/service expectations across all business areas.

Process Assistant

• Aug 2017 - Dec 2017

Selected to be a member of the MDW7 Monee Launch Team, this fulfillment center opened in August 2017, and is Amazon’s first robotic center in Illinois. Work directly with Area Managers in the Sort and Pack Department, hold various responsibilities specific to the Fulfillment Center. Use various lean methods such as Kaizen, Black Belt, and other process improvement initiatives. Support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers. Tracking and reporting of attendance and ATS/labor hours. Assisting the floor in allocating resources, training associates and verifying SOP compliance. Ensuring successful area performance, through tracking, reporting and feedback of associate performance. Participate and support in Operational Excellence initiatives. Fully understanding workflow and daily production goals. Review and update SOP as required. Identify and address safety hazards within the work area, coach associates to work safely at all times, and participate in safety initiatives. Show less

Line Lead

• Apr 2017 - Aug 2017

Manage 30 or more employees daily; help support daily management of department duties, evaluate and improve processes within work areas; refine learning tools and techniques across the FC. Assist in measuring the effectiveness of learning to encourage associate development. Work closely with the ICQA and operations teams in Inbound and Outbound to provide data and analytical support for ACES initiatives. Extensive use of computers and various web based programs. Participate in Lean/Kaizen, Black Belt, and other process improvement initiatives in some capacity. Drive and execute standard work in the areas of Safety, Quality and Productivity to meet daily operational goals. Show less

Associate

• Dec 2016 - Apr 2017

- Work with front line supervisors to ensure priority orders are met on time using Lean, Kaizen, and Six Sigma process improvements.- Volunteer to lead projects and help team achieve goals. - Started as contract worker; Dec. 2015 and promoted to fulltime Amazon employee in 2016.

Consultant

• Jan 2014 - Dec 2016

Provided the following supply chain functions as requested by clients while on short term contract assignments: - Negotiated with internal and external stakeholders including finance, supply chain, IT and vendors to consolidate spend, resulting in cost savings of $250K. - Consulted clients in the maximization of supply chain efficiency, using lean tools and how to implement for their business needs. - Created work orders and managed product line inventory levels. Provided the following supply chain functions as requested by clients while on short term contract assignments: - Negotiated with internal and external stakeholders including finance, supply chain, IT and vendors to consolidate spend, resulting in cost savings of $250K. - Consulted clients in the maximization of supply chain efficiency, using lean tools and how to implement for their business needs. - Created work orders and managed product line inventory levels.

Agent

• Oct 2015 - Mar 2016

Agent licensed to sell insurance through New York Life Insurance Agent licensed to sell insurance through New York Life Insurance

Vice President Business Development

• Sep 2013 - Dec 2013

- Developed and implemented comprehensive, analysis-driven sales growth and operations strategy that gained buy-in for change for this third-party transportation logistics provider. - Identified 20% savings via resource re-allocation. - Developed and implemented comprehensive, analysis-driven sales growth and operations strategy that gained buy-in for change for this third-party transportation logistics provider. - Identified 20% savings via resource re-allocation.

Manager, Market Management

• Jan 2007 - Jun 2013

Achieved and sustained 100% on-time delivery of Happy Meals in 2000+ restaurants across North and South America servicing 4.3M customers daily. - Managed $7M P&L; maintained marketplace understanding amidst rapidly changing governments and regulations. Resolved broker/distribution conflicts and improved business processes 40% via import/export process efficiencies. - Integrated sales, marketing, project management, supply planning, financial, legal, logistics, distribution, import/ export and communications functions and led teams that managed promotions across the supply chain lifecycle.- Partnered with Coca-Cola to launch Latin America promotions generating $2M annually in this $50M market.- Improved AP/AR account status from 80% to 100% within 12 months via resolution of country-specific billing issues. Show less

Market Manager

• 2005 - 2007

Achieved $3M annual cost savings via large-scale Happy Meal process change management across Latin America. Introduced processes that eliminated expired inventory and shifted ordering from just-in-time to waved. - $34M P&L oversight; established and sustained relationships with local and regional marketing, QA, supply chain operations and distribution centers/brokers across 16 Latin American and Caribbean countries. - Managed transition that ensured retention following corporate sale of division to largest Latin America franchisee. Partnered with Legal to ensure import/export regulatory compliance.- Managed licensor relationships and contractual agreements for brands including Lego, Pixar, Mattel and Coca-Cola.- Reduced inventory expenses 30% by introducing and gaining buy-in for market-specific order process efficiencies. Show less

Promotions Project Manager

• Jan 2001 - Jan 2005

Sought after as a Latin American country and product SME; partnered with marketing, logistics and legal leadership in all 16 countries. Led team that increased annual revenues $25M and increased yearly promotions 20%.- Drove portfolio of promotional products from concept to market and developed country-specific Happy Meals.- Created region’s first user-friendly Happy Meal Safety Incident Policy rolled out across stores and leadership in Latin America. Policy replaced multipage binder and provided escalation steps for non-functioning toys. Show less

Program Management Project Analyst

• Jan 1999 - Jan 2001

Reduced ordering time 50% as co-developer of a timeline implemented across Latin America and the Caribbean that facilitated country-specific contingency planning, solved scheduling issues and increased inventory variety. - Served as project manager on website development that replaced phone/fax ordering and reduced human error.

Supply Chain Management Coordinator

• Jan 1997 - Jan 1999

Cultivated foundation in supply chain management and logistics operations. Managed inventory levels with vendors and suppliers and distribution of promotional items across 41 distributions nationwide for McDonalds.

Market Research Analyst

• Jan 1995 - Jan 1997

Sales Assistant

• Jan 1994 - Jan 1995