Tamara Thomas
Section Leader at Trader Joe's- Claim this Profile
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Bio
Credentials
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Technical Support Fundamentals
CourseraDec, 2020- Oct, 2024 -
Online CPR/AED and First Aid Combo Course
National CPR FoundationSep, 2021- Oct, 2024 -
Property Manager
National Center for Housing ManagementAug, 2021- Oct, 2024
Experience
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Trader Joe's
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Washington, District of Columbia, United States
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Section Leader
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Nov 2021 - Present
As a Section Leader my job is to maintain product and merchandising over the Frozen department. I write, Receives, and sort orders. Assess and predict sales trends. During my tenure the store has sales growth of 25% within my department. Train new employees and direct teams on complex tasks. I also excelled in store product knowledge and helping guests find new items to love. As a Section Leader my job is to maintain product and merchandising over the Frozen department. I write, Receives, and sort orders. Assess and predict sales trends. During my tenure the store has sales growth of 25% within my department. Train new employees and direct teams on complex tasks. I also excelled in store product knowledge and helping guests find new items to love.
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DC Trails
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Washington D.C. Metro Area
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Tour Guide
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Apr 2016 - Mar 2020
Greeted and welcomed customers to the tour. Informed customers about the itinerary for each tour. Planned itineraries in accordance with weather forecasts and the length of each tour. Familiarized myself with the layout and history Washington, DC Greeted and welcomed customers to the tour. Informed customers about the itinerary for each tour. Planned itineraries in accordance with weather forecasts and the length of each tour. Familiarized myself with the layout and history Washington, DC
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City Sightseeing Worldwide
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Washington D.C. Metro Area
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Tour Guide
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Feb 2015 - Apr 2016
Developed training for future Tour Guides. Call center representative developing problem solving skills in an escalation team Maintained relationships with nearby hotels and travel agents. Assisted with planning navigation routes in emergency and Common situations, i.e from Presidential motorcades to Bomb Threats. Developed training for future Tour Guides. Call center representative developing problem solving skills in an escalation team Maintained relationships with nearby hotels and travel agents. Assisted with planning navigation routes in emergency and Common situations, i.e from Presidential motorcades to Bomb Threats.
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Education
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University of the District of Columbia
Liberal Arts and Sciences/Liberal Studies -
Young America Works Public Charter Vocational High School
Certified Tour Guide, Washington DC