Tanya Spivey

Shulcloud Database and Web Manager at Congregation B'nai Amoona
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Contact Information
us****@****om
(386) 825-5501
Location
Wentzville, Missouri, United States, US

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Credentials

  • Certified Photographic Consultant
    -

Experience

    • Religious Institutions
    • 1 - 100 Employee
    • Shulcloud Database and Web Manager
      • Nov 2017 - Present

      Manages CRM database for largest Conservative Synagogue in St. Louis. Collaborates with senior executives and volunteers to curate custom event registrations. Updates, improves, and manages content for 50+ page website. • Enabled more effective internal communications by designing new event request templates. • Reduced billing preparation from 3 months to 1 through new account review procedures.

    • Educator
      • Nov 2022 - Present

      Continuing Education InstructorDesigns and instructs hybrid class which teaches basic computer skills by blending technology and the art of writing. • Develops course content and standardizes PowerPoint presentations. • Creates supporting materials such as handouts and digital content.• Edits, uploads, and maintains class recordings.• Coordinates and facilitates guest speakers.

    • Information Technology Supervisor
      • May 2018 - Present

      Partners with Senior Leadership to ensure the technological needs of the staff and building are being met and exceeded. Communicates, coordinates, and mediates with 3rd party vendors. • Limited downtime, facilitating 3 internal staff moves during 18 month building renovation. • Created and implemented technology road map; establishing a short and long term budget. Skills Trainer• Responsible for designing and implementing new hire on boarding program.• Increases staff knowledge of business applications and best practices through one-on-one and group trainings. Show less

    • Website Coordinator
      • Jul 2015 - Nov 2017

      Managed website content, created graphics • Assisted in design and launching of new website, increasing engagement by 25%

  • Hyatt Place (Franchised by Drury)
    • Chesterfield, Missouri, United States
    • Hospitality Intern - Gallery Host / Front Desk
      • Jan 2022 - Apr 2022

      Immersed in the hotel business by completing a rotating schedule in all departments including food and beverage, events sales, front desk, management, and housekeeping. • Hotel ranked among the “Top 10” for "Highest Overall Satisfaction” in North America Region • Developed an in-depth report, providing insight on industry related Covid-19 burnout. Immersed in the hotel business by completing a rotating schedule in all departments including food and beverage, events sales, front desk, management, and housekeeping. • Hotel ranked among the “Top 10” for "Highest Overall Satisfaction” in North America Region • Developed an in-depth report, providing insight on industry related Covid-19 burnout.

    • United States
    • Retail
    • 700 & Above Employee
    • Cast Member - Disney Store Ambassador
      • Jun 2019 - Sep 2021

      Represented the values of the company through leadership, knowledge, and dedication. Celebrated cast member milestones including anniversaries and achievements. • Increased morale and camaraderie during furlough with weekly virtual events nights • Encouraged positive relationships between cast members through brand trivia and games.

    • Cast Member - Sales Associate
      • May 2016 - Sep 2021

      Engaged with guests of all ages through extensive product and brand knowledge. • Lowered average check time to under 1 minute after training Cast Members on best practices. • Exceeded sales goals by 15% while personalizing brand knowledge to guests' experiences.

  • Peter & Paul Community Services
    • Greater St. Louis Area
    • Freelance Videographer / Editor
      • May 2012 - Jan 2017

      Brought clients' message to life through tv spots and capital campaign advertising. • Performed entire life cycle of 5 minute video from storyboard to post-production, helping raise the final $3,000,000 for the Safe Haven Capital Campaign. Brought clients' message to life through tv spots and capital campaign advertising. • Performed entire life cycle of 5 minute video from storyboard to post-production, helping raise the final $3,000,000 for the Safe Haven Capital Campaign.

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Project Manager - Web Development
      • Nov 2014 - Jun 2015

      Lead team in project life cycle. Continuously evaluating scope changes in functionality and/or design. • Performed quality control across all customer’s platforms, increasing repeat business 20%. • Streamlined the daily scrum log, decreasing average response time by 50% from 2 days to 1. Lead team in project life cycle. Continuously evaluating scope changes in functionality and/or design. • Performed quality control across all customer’s platforms, increasing repeat business 20%. • Streamlined the daily scrum log, decreasing average response time by 50% from 2 days to 1.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Assistant Project Coordinator
      • Feb 2014 - Nov 2014

      Assistant Project Coordinator 01/2014 – 11/2014Prioritized and coordinated 150+ A/V installations and service calls per month for a team of ten • Established new billing program, improving data capture to reduce office billing time by 25% • Implemented new communication methods; increasing productivity 40%

    • Client Services Assistant
      • May 2010 - Jan 2014

      Manage repair inventory, rental reservations, video transfers, and audio/visual sales and support. • Converted paper rental system to digital; eliminating double reservations • Partnered with local leaders expanding community outreach through fundraising

    • Retail
    • 700 & Above Employee
    • Digital Imaging Specialist
      • Jul 2009 - Mar 2010

      Sales and training of digital imaging and computer equipment • Developed stores' first customer focused in-store training for personal digital cameras. • Partnered with customers to build their ideal digital camera experience. • Increased departments attachment rates by 40% through hands on, one and one demonstrations. Sales and training of digital imaging and computer equipment • Developed stores' first customer focused in-store training for personal digital cameras. • Partnered with customers to build their ideal digital camera experience. • Increased departments attachment rates by 40% through hands on, one and one demonstrations.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Audio Visual Technician
      • Apr 2008 - May 2009

      Prepared and facilitated A/V productions from small conferences to 500+ seat auditoriums. • Developed and maintained color-coded reference system for A/V storage facility decreasing time spent looking for equipment by 50%. Prepared and facilitated A/V productions from small conferences to 500+ seat auditoriums. • Developed and maintained color-coded reference system for A/V storage facility decreasing time spent looking for equipment by 50%.

Education

  • University of Florida
    Master of Science, Tourism and Hospitality Management
    2020 - 2022
  • Missouri State University
    Bachelor of Science, Digital Communication and Media/Multimedia
  • St. Charles Community College
    Associate of Science, English

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