Experience

Workato

• United States
• Software Development
• 700 & Above Employee

• Sr. Account Executive (Team Captain)

  • May 2021 - Present

  Awarded President's Club Awarded Company Builder Award Workato is the leading Enterprise Automation Platform. Workato enables both business and IT teams to integrate their apps and automate business workflows without compromising security and governance. It enables companies to drive real time outcomes from business events. There is no coding required, and the platform utilizes Machine Learning and patented technology to make the creation and implementation of automations 10X… Show more Awarded President's Club Awarded Company Builder Award Workato is the leading Enterprise Automation Platform. Workato enables both business and IT teams to integrate their apps and automate business workflows without compromising security and governance. It enables companies to drive real time outcomes from business events. There is no coding required, and the platform utilizes Machine Learning and patented technology to make the creation and implementation of automations 10X faster than traditional platforms. Show less



Gainsight

• United States
• Software Development
• 700 & Above Employee

• Mid Market Account Executive

  • Nov 2019 - May 2021

  Phoenix, Arizona Area Majority investment from Vista Equity Partners valued Gainsight at $1.1B (2020) Q2 - 100% Closed 3rd largest land deal in company history Q1 - 126% Q4 - 123% Closed largest land deal in company history Q3 - 179% Q1 - 100% Q4 '21 167% Quickest ramp time hitting 167% of quota within 2 months (Q4) Largest land deal in company history (Q4) 3rd largest land deal in company history (Q3)

• Manager, Sales Development

  • Nov 2018 - Nov 2019

  Phoenix, Arizona Area Gainsight is changing the way SaaS companies think about client retention, sales, and customer success. 140% Quota Q4 2018 123% Quota Q1 2019 100% Quota Q2 2019 127% Quota Q3 2019 Leading a human first Enterprise Sales Development team responsible for +80% of new pipeline for the entire organization while building the next generation of quality talent for future sales roles.

• Enterprise Solutions

  • Jan 2018 - Nov 2018

  Phoenix, Arizona Area Gainsight, the first and only complete Customer Success solution, helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. The company’s SaaS solution is 100% Salesforce native and uses predictive analytics to drive revenue from sales, usage, support, survey and other sources of external customer data. In this way, Gainsight provides a 360° view of customers and drives retention across Customer Success, sales, marketing, executive and… Show more Gainsight, the first and only complete Customer Success solution, helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. The company’s SaaS solution is 100% Salesforce native and uses predictive analytics to drive revenue from sales, usage, support, survey and other sources of external customer data. In this way, Gainsight provides a 360° view of customers and drives retention across Customer Success, sales, marketing, executive and product management. Exceeded Sales Quota 2018 Exceeded Annual Quota in October 2018 Recognized at "team lead" & top performer for 6+ months



VincentBenjamin

• Business Development Manager & Sales Executive

  • Mar 2017 - Jan 2018

  Phoenix, Arizona Area VincentBenjamin specializes in Information Technology across all major industries in the Greater Phoenix area. Specialties Recruiting, Sourcing, Interviewing, Sales, Networking, Negotiating, Consulting, Engineers, Programmers, Developer, Software Developer, Designers, JAVA/J2EE, Spring, Hibernate, Agile, Scrum, DBA, ERP, .NET, C#, ASP.NET, MVC,WCF,WF, SQL,noSQL, MongoDB, NodeJS, AngularJS, KnockoutJS, Cognos, SharePoint, Business Analysts, Project Managers, SDLC, Business Objects… Show more VincentBenjamin specializes in Information Technology across all major industries in the Greater Phoenix area. Specialties Recruiting, Sourcing, Interviewing, Sales, Networking, Negotiating, Consulting, Engineers, Programmers, Developer, Software Developer, Designers, JAVA/J2EE, Spring, Hibernate, Agile, Scrum, DBA, ERP, .NET, C#, ASP.NET, MVC,WCF,WF, SQL,noSQL, MongoDB, NodeJS, AngularJS, KnockoutJS, Cognos, SharePoint, Business Analysts, Project Managers, SDLC, Business Objects, TIBCO, PHP, CRM, Python, Flex, Jquery, CSS, security, CISSP, CCIE, BizTalk, SEO, UI/UX, LAMP and anything IT related. Show less



Citrix

• United States
• Software Development
• 700 & Above Employee

• Corporate Sales Account Executive

  • Sep 2014 - Nov 2016

  Tempe, Arizona Awarded Presidents Club 3rd Top Sales Performer YTD for SMB out of 80+ reps Consistently exceeded target revenue goal Percent to Goal 2016: September: 240% August: 106% June: 100% May: 135% April: 170% March: 158% February: 124% January: 128% Percent to Goal 2015: Q1: 130% Q2: 102% Q3: 124% Q4: 164% Percent to Goal 2014 Q2: 200% Q3:218% Q4: 130%

• Account Executive - SMB (Financial Division)

  • Sep 2014 - Feb 2015

  Tempe, Arizona • Educate prospective corporate customers in the financial industry about ShareFile’s secure file transfer, client portal and Virtual Data Room suite of products. • Build rapport with investment advisors, financial planners, financial analysts, CFOs and IT personnel. • Establish client relationships with a customer-comes-first mentality. Respond promptly to inquiries. • Successful at prospecting, networking and building a sales pipeline. • Consistently exceeded sales goals by… Show more • Educate prospective corporate customers in the financial industry about ShareFile’s secure file transfer, client portal and Virtual Data Room suite of products. • Build rapport with investment advisors, financial planners, financial analysts, CFOs and IT personnel. • Establish client relationships with a customer-comes-first mentality. Respond promptly to inquiries. • Successful at prospecting, networking and building a sales pipeline. • Consistently exceeded sales goals by 120-300% every sales cycle • Recognized as “team leader” for 8 consecutive months • Extensive knowledge of state and federal encryption, client-protection, and privacy regulation laws. • Competent in explaining cloud computing technologies and SaaS to non-technical customers.

• Intern

  • Jun 2014 - Aug 2014

  Tempe, Arizona ShareFile (www.sharefile.com) Citrix ShareFile is a market leading provider of secure cloud based document sharing with over 500 employees and 36,000 corporate customers. With over nine million users worldwide, including 99% of the Fortune 500, ShareFile provides business solutions to more than 50 different industries. In October 2011, ShareFile was acquired by Citrix Systems, Inc. More than 230,000 enterprises rely on Citrix virtualization, networking and cloud solutions to deliver over 100… Show more ShareFile (www.sharefile.com) Citrix ShareFile is a market leading provider of secure cloud based document sharing with over 500 employees and 36,000 corporate customers. With over nine million users worldwide, including 99% of the Fortune 500, ShareFile provides business solutions to more than 50 different industries. In October 2011, ShareFile was acquired by Citrix Systems, Inc. More than 230,000 enterprises rely on Citrix virtualization, networking and cloud solutions to deliver over 100 million corporate desktops and touch 75 percent of internet users each day. Annual revenue in 2012 was over $2.59 billion. • Generated leads for customer expansion • Established new and existing relationships • Input forecasts and opportunity updates in the CRM



Enterprise

• United States
• Travel Arrangements
• 700 & Above Employee

• Customer Service Associate

  • May 2010 - Jun 2012

  Phoenix Sky Harbor Airport I was empowered to make business decisions that greatly affect my career as well as the bottom line. I gained responsibility for developing new business and maintaining current relationships. I was responsible for understanding cost control, reading my branch's P&L statement and understanding what it takes to run a profitable business. I learned learn how to deliver superior customer service. I was taught how to effectively communicate, influence and interact with all types of customers… Show more I was empowered to make business decisions that greatly affect my career as well as the bottom line. I gained responsibility for developing new business and maintaining current relationships. I was responsible for understanding cost control, reading my branch's P&L statement and understanding what it takes to run a profitable business. I learned learn how to deliver superior customer service. I was taught how to effectively communicate, influence and interact with all types of customers, vendors and co-workers. I learned proper sales techniques to problem solving and conflict management. Those skills will provided me with the opportunity to market to local business partners and build solid, long-lasting relationships with key business decision-makers. I learned how to mentor, train, develop, manage and promote staff. ● Exceeded sales goals at 121% ● Consistently maintained a 90%+ customer satisfaction rating over a six month period ● Established and maintained personal and business client rapport ● Managed, coached, and developed all new hires totaling 100+ ● Conducted needs assessments to identify up sell opportunities and complete the customer experience ● Established and maintained relationships with local businesses ● Performed managerial duties including scoring and calculation of sales goals, implementing sales procedures, implementing customer service strategies, coaching and instruction of other team members ● Contacted prospective and existing clients in order to establish and expand customer relationships ● Worked with damage recovery unit and insurance companies to facilitate proper completion of vehicle maintenance and repair ● Outlined in detail rental policies and procedures for clients ● Resolved customer billing issues ● Audited customer contracts ● Completed sales reports ● Completed inventory reports and audits ● Met and exceeded monthly target revenue and sales quotas Show less