Experience

PPR Talent Management Group

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Quality Management Assistant

  • Mar 2019 - Present

  • Ensures that the Pre-employment Requirements of Travel Nurses are set-up and completed before their start date. • Uploads these documents in their database to ensure it is available for use by other PPR Employees. • Communicates with QM Specialist for any requirements update. • Reviews uploaded documents in the database and make sure they are correct. • Updates issues and expiry dates to correct the information in the system. • Updates the main spreadsheet to reveal the progress of the documents of each candidate. Show less



Company Confidential

• NCR - National Capital Region, Philippines

• Payroll Specialist

  • Mar 2018 - Mar 2019

  • Reconciled weekly payroll hours to accurately bill facilities and balance payroll accounts • Reviewed timesheets, wage computation, and payroll information in preparation to be successfully processed for issuance of employee paychecks • Updated and maintained employment records in HRIS system which are also reviewed on a regular basis to ensure a hundred percent accuracy • Responded to client inquiries and requests in a timely manner • Coordinated and worked with the leadership team and external staff to build a strong client relationship • Coordinated with the leadership team in creating method and procedure documentation for payroll and billing best practices • Tracked processes on a detailed worklist within the payroll processing software and/or spreadsheet and status reports were provided to stakeholders Show less



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Dec 2008 - Feb 2018

  • Handled customer support for a Retention Department of a US Satellite Radio Company. • Provided response to inquiries via email about programming, billing and technical concerns on satellite radio. • Performed remote activation and troubleshooting of satellite radios. • Handled customer support for a Retention Department of a US Satellite Radio Company. • Provided response to inquiries via email about programming, billing and technical concerns on satellite radio. • Performed remote activation and troubleshooting of satellite radios.