Supply Chain Manager

• Aug 2020 - Present

• Manage company raw material spend• Develop, document, and enforce procurement, logistics and planning SOPs• Manage supply chain KPIs• Identify process bottlenecks and implement solutions in a timely manner• Manage multiple supply chain projects and ensure all deliverables are with in scope and on time

Sr. ISC Customer Operations Analyst / Manager

• Nov 2018 - Jul 2020

• Site leader responsible for delivering $30M+ in annual revenue to a critical customer• Improved customer relationships by providing proactive updates of all projects/deliverables• Acted as a Business Analyst by helping develop a Power BI based reporting tool which standardized past due reporting across multiple ISC customer operation teams• Analyzed incoming demand, identified, and rectified potential program risks • Prepared, published, and presented quarterly, monthly, weekly, and daily key performance indicators (KPIs) to customer and internal business teams

Business Analyst (Procurement)

• Feb 2017 - Nov 2018

• Worked alongside sales and coordinated with customers for on-time deliveries of customer supplied raw material and packaging components• Increased on-time delivery by 30% within three months of taking on responsibility• Collaborated with quality team to identify reject parts and negotiated credits with suppliers• Created a scorecard to monitor performance and capabilities of vendors to ensure on-time delivery, quality, and competitive pricing• Optimized inside lead time order process resulting in improved customer commitments• Implemented a system which eliminated redundant testing of material batches

Materials Planner/Buyer

• Oct 2015 - Feb 2017

Procurement Coordinator

• Aug 2014 - Oct 2015

Production Technician

• Jul 2013 - Aug 2014