Trent M.
Technology Strategy, Transformation, and Innovation Manager at Global Partner Solutions- Claim this Profile
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Bio
Credentials
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CISA Cert Prep: 2 Information Technology Governance and Management for IS Auditors
LinkedInOct, 2023- Oct, 2024 -
CISA Cert Prep: 5 Information Asset Protection for IS Auditors
LinkedInOct, 2023- Oct, 2024 -
Prepare for the Certified Information Systems Auditor (CISA) Exam
LinkedInOct, 2023- Oct, 2024 -
Management Foundations
LinkedInSep, 2023- Oct, 2024 -
Root Cause Analysis: Getting to the Root of Business Problems
LinkedInSep, 2023- Oct, 2024 -
Business Ethics for Sales Professionals
LinkedInAug, 2023- Oct, 2024 -
Nano Tips for Using ChatGPT for Business with Rachel Woods
LinkedInJul, 2023- Oct, 2024 -
Create a Brand Strategy
LinkedInJun, 2023- Oct, 2024 -
Data Analytics: Dashboards vs. Data Stories
LinkedInJun, 2023- Oct, 2024 -
Digital Networking Strategies
LinkedInJun, 2023- Oct, 2024 -
How to Think Strategically
LinkedInJun, 2023- Oct, 2024 -
Microsoft Collaboration: SharePoint, Teams, Groups, and Yammer (2020)
LinkedInJun, 2023- Oct, 2024 -
Microsoft Dynamics 365 Administration: Customer Engagement Apps
LinkedInJun, 2023- Oct, 2024 -
Strategic Thinking (2017)
LinkedInJun, 2023- Oct, 2024 -
Tech and Sustainability: Building a Sustainability Action Report
LinkedInJun, 2023- Oct, 2024 -
CISA Cert Prep: 1 Auditing Information Systems for IS Auditors
LinkedInMay, 2023- Oct, 2024 -
Intro to Service Management with ITIL® 4
LinkedInNov, 2022- Oct, 2024
Experience
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Global Partner Solutions
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Canada
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Operations Consulting
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1 - 100 Employee
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Technology Strategy, Transformation, and Innovation Manager
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Feb 2023 - Present
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Information Technology Manager
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Feb 2018 - Mar 2023
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IT Consultant and Subject-Matter Expert
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IT Services and IT Consulting
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1 - 100 Employee
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IT Consultant
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Nov 2011 - Feb 2018
• Setup guidelines and procedures to implement MS Dynamics in the existing environment. • Setup new knowledge base for POS system and provided related support accordingly. • Installed and customized individualized solutions, including configuration of POS hardware and software implementation. • Setup guidelines and procedures to implement MS Dynamics in the existing environment. • Setup new knowledge base for POS system and provided related support accordingly. • Installed and customized individualized solutions, including configuration of POS hardware and software implementation.
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Walter Surface Technologies
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Canada
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Industrial Machinery Manufacturing
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200 - 300 Employee
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Systems Support Analyst
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Feb 2015 - Sep 2016
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Groupe Dynamite
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Canada
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Retail
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700 & Above Employee
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Application Support Analyst ( contract )
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Jun 2013 - Sep 2014
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GlobalIT Consultants
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Canada
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Information Technology & Services
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1 - 100 Employee
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IT Support
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Nov 2011 - Oct 2012
Roles: Special Projects Held Desk Interim Coordinator Held Desk 2nd level support Roles: Special Projects Held Desk Interim Coordinator Held Desk 2nd level support
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Loblaw Companies Limited
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Canada
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Retail
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700 & Above Employee
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National Support Center Manager
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Sep 2008 - Nov 2011
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IT Consultant and Subject-Matter Expert
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IT Services and IT Consulting
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1 - 100 Employee
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IT Consultant
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Jan 2001 - Jul 2007
Developed custom databases and interfaces for 10+ various call center clients, maintaining Mitel PBX and Stratasoft auto-dialer telephone systems and installing all telephony and networking cabling at various locations. Designed and maintained a custom client management database in Microsoft SQL database for over 500K existing and potential customers; provided regular detailed statistics to sales force. Oversaw all IT equipment, from ordering, installing and supporting all desktops, laptops, servers, telephony equipment. Show less
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Longo's delivered by Grocery Gateway
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Canada
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Retail Groceries
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1 - 100 Employee
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Quality Assurance Test Technician
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Jan 2000 - Dec 2000
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POS Support
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Mar 1998 - Jan 2000
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Buyer
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May 1994 - Feb 1998
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Education
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Beaconsfield High School