Trent M.

Technology Strategy, Transformation, and Innovation Manager at Global Partner Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Montreal, Quebec, Canada, CA
Languages
  • English -
  • French -
Skills

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Credentials

  • CISA Cert Prep: 2 Information Technology Governance and Management for IS Auditors
    LinkedIn
    Oct, 2023
    - Oct, 2024
  • CISA Cert Prep: 5 Information Asset Protection for IS Auditors
    LinkedIn
    Oct, 2023
    - Oct, 2024
  • Prepare for the Certified Information Systems Auditor (CISA) Exam
    LinkedIn
    Oct, 2023
    - Oct, 2024
  • Management Foundations
    LinkedIn
    Sep, 2023
    - Oct, 2024
  • Root Cause Analysis: Getting to the Root of Business Problems
    LinkedIn
    Sep, 2023
    - Oct, 2024
  • Business Ethics for Sales Professionals
    LinkedIn
    Aug, 2023
    - Oct, 2024
  • Nano Tips for Using ChatGPT for Business with Rachel Woods
    LinkedIn
    Jul, 2023
    - Oct, 2024
  • Create a Brand Strategy
    LinkedIn
    Jun, 2023
    - Oct, 2024
  • Data Analytics: Dashboards vs. Data Stories
    LinkedIn
    Jun, 2023
    - Oct, 2024
  • Digital Networking Strategies
    LinkedIn
    Jun, 2023
    - Oct, 2024
  • How to Think Strategically
    LinkedIn
    Jun, 2023
    - Oct, 2024
  • Microsoft Collaboration: SharePoint, Teams, Groups, and Yammer (2020)
    LinkedIn
    Jun, 2023
    - Oct, 2024
  • Microsoft Dynamics 365 Administration: Customer Engagement Apps
    LinkedIn
    Jun, 2023
    - Oct, 2024
  • Strategic Thinking (2017)
    LinkedIn
    Jun, 2023
    - Oct, 2024
  • Tech and Sustainability: Building a Sustainability Action Report
    LinkedIn
    Jun, 2023
    - Oct, 2024
  • CISA Cert Prep: 1 Auditing Information Systems for IS Auditors
    LinkedIn
    May, 2023
    - Oct, 2024
  • Intro to Service Management with ITIL® 4
    LinkedIn
    Nov, 2022
    - Oct, 2024

Experience

  • Global Partner Solutions
    • Canada
    • Operations Consulting
    • 1 - 100 Employee
    • Technology Strategy, Transformation, and Innovation Manager
      • Feb 2023 - Present

    • Information Technology Manager
      • Feb 2018 - Mar 2023

  • IT Consultant and Subject-Matter Expert
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Consultant
      • Nov 2011 - Feb 2018

      • Setup guidelines and procedures to implement MS Dynamics in the existing environment. • Setup new knowledge base for POS system and provided related support accordingly. • Installed and customized individualized solutions, including configuration of POS hardware and software implementation. • Setup guidelines and procedures to implement MS Dynamics in the existing environment. • Setup new knowledge base for POS system and provided related support accordingly. • Installed and customized individualized solutions, including configuration of POS hardware and software implementation.

  • Walter Surface Technologies
    • Canada
    • Industrial Machinery Manufacturing
    • 200 - 300 Employee
    • Systems Support Analyst
      • Feb 2015 - Sep 2016

  • Groupe Dynamite
    • Canada
    • Retail
    • 700 & Above Employee
    • Application Support Analyst ( contract )
      • Jun 2013 - Sep 2014

  • GlobalIT Consultants
    • Canada
    • Information Technology & Services
    • 1 - 100 Employee
    • IT Support
      • Nov 2011 - Oct 2012

      Roles: Special Projects Held Desk Interim Coordinator Held Desk 2nd level support Roles: Special Projects Held Desk Interim Coordinator Held Desk 2nd level support

  • Loblaw Companies Limited
    • Canada
    • Retail
    • 700 & Above Employee
    • National Support Center Manager
      • Sep 2008 - Nov 2011

  • IT Consultant and Subject-Matter Expert
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Consultant
      • Jan 2001 - Jul 2007

       Developed custom databases and interfaces for 10+ various call center clients, maintaining Mitel PBX and Stratasoft auto-dialer telephone systems and installing all telephony and networking cabling at various locations.  Designed and maintained a custom client management database in Microsoft SQL database for over 500K existing and potential customers; provided regular detailed statistics to sales force.  Oversaw all IT equipment, from ordering, installing and supporting all desktops, laptops, servers, telephony equipment. Show less

  • Longo's delivered by Grocery Gateway
    • Canada
    • Retail Groceries
    • 1 - 100 Employee
    • Quality Assurance Test Technician
      • Jan 2000 - Dec 2000

  • STS Systems
    • POS Support
      • Mar 1998 - Jan 2000

    • Buyer
      • May 1994 - Feb 1998

Education

  • Beaconsfield High School
    1987 - 1992

Community

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