Experience

Gemini Group, Inc.

• United States
• Automotive
• 100 - 200 Employee

• Account Manager

  • Nov 2022 - Present



RXA @ OneMagnify

• United States
• Software Development
• 1 - 100 Employee

• Human Resources Director

  • Apr 2021 - Oct 2022

  RXA is a Growth Marketing Technology and leading applied artificial intelligence company founded in 2016 in Ann Arbor, MI. RXA has a diverse portfolio of solutions that help companies transform their data to attract, convert, retain, and grow their customer base such as Media Optimization, Voice of Customer Experience, and Customer Lifecycle applications all leveraging RXA’s proprietary Growth Marketing Intelligence Platform. In addition, RXA is leading AI and BI implementation and consulting firm implementing customized artificial intelligence kick-start programs across 45+ different industries. RXA’s solutions are currently being leveraged by over 130 different customers across North America, Europe, and APAC. RXA has been named the 2019 Innovative Partner of the Year and 2020 Rising Star and Best Application (Voice of Customer Experience) by Domo, Inc. (NASDAQ: DOMO).



Stout

• United States
• Financial Services
• 700 & Above Employee

• Human Resources Senior Manager

  • Oct 2019 - Feb 2021

• Human Resources Manager

  • Oct 2017 - Sep 2019

• Human Resources Senior Coordinator

  • Jan 2016 - Sep 2017

• Human Resources Coordinator

  • May 2012 - Dec 2015

• Operations Coordinator

  • Jul 2010 - Apr 2012

• Administrative Assistant

  • Mar 2009 - Jun 2010



Nations Title Agency

• United States
• Real Estate
• 1 - 100 Employee

• Detroit Branch Manager

  • Jul 2002 - Sep 2007

  - Simultaneously managed multiple schedules and employee production which required strong organizational and multi-tasking skills. - Developed strong interpersonal skills through interaction with clients, staff, attorneys, bankers and other professionals. - Operated in a fast pace environment that focused on providing outstanding client service. - Conducted individual and office performance evaluations and counseled staff in career goals. Responsible for the career development of staff. - Responsible for customer maintenance and interaction with 50-100 clients per month. - Scheduled closings, prepared closing documents, closed, post closed, and funded refinance and purchase transactions. - Coordinated the closing and post closing schedule for approximately 150 closings a month. - Made sure that all areas in the office were fully functioning with their workload. Delegated work to other areas that were slower and helped out where necessary. - Consistently handled multiple assignments while working under high pressure and meeting tight deadlines.



Walt Disney World

• United States
• Entertainment Providers
• 700 & Above Employee

• Animal Kingdom Cast Member

  • Jan 2002 - May 2002

  - Selected from world wide interviews for a five-month college internship that focused on enhancing customer service skills while working and living in a multi-cultural environment. - Developed solutions to customer problems and complaints while working in a fast paced environment. - Selected from world wide interviews for a five-month college internship that focused on enhancing customer service skills while working and living in a multi-cultural environment. - Developed solutions to customer problems and complaints while working in a fast paced environment.