Experience

VMI (Vantage Mobility International)

• United States
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Director Of Operations

  • Jun 2021 - Present

  VMI Commercial Division*Senior Leadership Management for Manufacturing Conversion for ProMaster Vans. Inventory Management (Fabrication-Supply Chain-Production Line Assembly- Paint- Quality-Warehouse-Facilities)*Disseminate Change Management objectives to release metrics to Executive Leadership Team for Continuous Improvement Development and Lean Engineering Development.*Extensive SIOP Managed Process: Ensure effective management of assigned resources from multiple functional disciplines to ensure Quality and timely deliverable of van conversions. *Communicate all status on project scope, costs, schedule, risks, and timing constraints to executive staff.* Ensure Safety, Quality and Cost are within Industry Standards for Best in Class

• Director Of Operations

  • May 2020 - Jun 2021

  *Senior Leadership Management for Manufacturing Conversion for Wheelchair Vans and Handicap Vans. *Examine and analyze complex problems, interpret operational requirements, and develop integrated solutions. Inventory Management (250-300 Production Line: Electrical-Assembly-Fabrication-Paint- Quality-Facilities-Supply Chain)*Disseminate Change Management objectives to release KPI metrics to Executive Leadership Team for Continuous Improvement Development and Lean Engineering Development.*Extensive SIOP Managed Process: Ensure effective management of assigned resources from multiple functional disciplines to ensure Quality and timely deliverable of van conversions. *Communicate all status on project scope, costs, schedule, risks, and timing constraints to executive staff.*Conduct evidence-based manufacturing diagnosis, needs assessment, root cause analysis activities, to establishes priorities for any manufacturing gaps and roadblocks.* Ensure effective management of assigned resources from multiple functional disciplines to ensure Quality and timely deliverable of van conversions* Ensure Safety, Quality and Cost are within Industry Standards for Best in Class

• Director of Production

  • Apr 2019 - May 2020

  Revability*Senior Leadership Management for Manufacturing Conversion for Minivans & ProMaster Vans. *Examine and analyze complex problems, interpret operational requirements, and develop integrated solutions. Inventory Management (Production Line: Electrical-Assembly-Fabrication-Paint- Quality-Facilities-Supply Chain)*Disseminate Change Management objectives to release KPI metrics to Executive Leadership Team for Continuous Improvement Development and Lean Engineering Development.*Extensive SIOP Managed Process: Ensure effective management of assigned resources from multiple functional disciplines to ensure Quality and timely deliverable of van conversions. *Communicate all status on project scope, costs, schedule, risks, and timing constraints to executive staff.*Conduct evidence-based manufacturing diagnosis, needs assessment, root cause analysis activities, to establishes priorities for any manufacturing gaps and roadblocks.* Ensure effective management of assigned resources from multiple functional disciplines to ensure Quality and timely deliverable of van conversions* Ensure Safety, Quality and Cost are within Industry Standards for Best in Class

• Director Of Conversion/Service Center

  • Mar 2018 - Apr 2019

  AMS Vans: VMI, Tucker Georgia*Senior Leadership Management for Manufacturing Conversion for Wheelchair Vans and Handicap Vans. Lead Management efforts for Service Center and Wheelchair Vans and Handicap Vans / Commercial Conversions.*Disseminate change management objectives to release metrics to leadership team for continuous improvement development and lean engineering development.*Communicate all status on project scope, costs, schedule, risks, and timing constraints to executive staff.* Ensure effective management of assigned resources from multiple functional disciplines to ensure quality and timely deliverable of van conversions* Ensure Safety, Quality and Cost are within Industry Standards for Best in Class



DNKB INC

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Senior Director Quality Engineering

  • Mar 2015 - Mar 2018

  *Senior Leadership Management for New Product Implementations for Medical Devices, Aerospace and Commercial Manufacturing Contracts•Implemented Quality Management Systems across platforms to be AS9100C, ISO9001 , and ISO13485 complaint for manufacturing assembly of Aerospace, Medical Device and Commercial industries new products/contracts.•Developed policies and procedures for federal, state and commercial procurement opportunities. •Manage engineering staff for new contract implementations through specification support to actual product build, equipment design, and delivery to source. •Manage scope, costs, schedule, risks, and timing and disseminate responsibility to project leaders •Set and manage user/customer expectations throughout the project life-cycle•Work with business partners to develop a road-map of prioritized initiatives for sales and support of services that will support the business strategic goals for contract fulfillment. Execute and report progress within Executive Team.Responsible for Supply Chain Operations and to ensure Quality and Lean metrics were tracked into system.



Heart Of Valor

• Director Of Development Operations

  • Jun 2010 - Jan 2015

  * Ensure effective project plans for a 501(c)3 non-profit organization created to honor our military heroes are created, maintained, and kept up to date daily or weekly as appropriate to reflect status of project activities.* Lead architect for cross functional teams for project management, new client implementations through project rollout. Communicate all status on project scope, costs, schedule, risks, and timing constraints to executive staff.* Manage multiple project development life cycle processes such that effective change management control is in place and managed in regard to project costs, estimates, scope, and schedule constraints .* Ensure effective project management of assigned resources from multiple functional disciplines to ensure quality and timely deliverable of projects. Examine and understand customer operations, analyze complex problems, interpret operational requirements, and develop integrated solutions.



CVS Health

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Senior Project Manager

  • Sep 2010 - Mar 2013

  *Responsible for facilitating, defining and documenting business requirements for strategic Client Operations and Data Systems/Service adjudication projects. Managed project teams and metrics to ensure all CMS guidelines are met during implementation and phase-out of tier accounts *Managing projects geared toward operational efficiencies in the Benefit set-up, paper claim processing, for Medicare D Benefits and implementation of tier accounts. Change Management support for multiple new and existing Clients while implementing project requirements such that all procedures are within CMS standards. *Directly responsible for working cross departmentally as key sign-off for all phases of the implementation and account development. Change management objectives to release metrics to project team for, requirement sign-off, design sign-off, User Acceptance and SQA testing and project development life cycle protocol , and implementation and rollout of new client accounts and its members online support.



CenturyLink

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Program Manager

  • Sep 2007 - Sep 2010

  *Responsible for comprehensive quality assurance project management support for Sales and Service, and Billing and Collections channels including work force management, multiple process and systems improvements for support to national accounts.*Directly integrating cross-functional departmental solutions and processes that have aligned change management support with engineering activities for new client implementations and/or on-site technical support. *Ensure PC Emulation programs and IT Systems/Services and processes to include multi-state locations managing teams of developers coding software for sales and service support. Planned and coordinated quality assurance and reliability protocol for software/hardware updates for field and internal systems. *Created Step Action Tables and Defect Tracking devices to ensure on-time delivery of projects and new processes. *Disseminated all staff and budgetary concerns to meet all scheduled projects and ensure program efficiency.* Handled executive and public utility complaints for all customer service centers concerning emergency order updates and fulfillment.



Ascent Healthcare Solutions: Stryker

• Senior Project Management

  • Jul 2004 - Sep 2007

  • Managed project scope of reprocessing and remanufacturing services for medical devices as well as comprehensive recycling and redistribution initiatives for Original Manufacturer to offer innovative, cost-effective programs, such as reprocessing and remanufacturing, to help meet the resource management demands of its hospital partners under FDA regulations.• Communicated SDLC status to project team leads and all customers and stakeholders to ensure project specifications were being allocated as designed. • Managed process from new product implementation, to design SQA process to manufacture check and balance system for all systems to accept and migrate into development phases. • Coordinated appropriate support activities to ensure smooth transitions to specific depts. for support and project closing. • Coordinated appropriate project documentation for Start and End User use, to include developing a defect tracking system that allows for bottleneck situations to be verified and cause and effect of Software/Hardware related issue. • Examine and understand customer operations, analyze complex problems, interpret operational requirements, and develop integrated solutions.• Oversee on-time delivery of all aspects of project implementation and escalate issues appropriately.• Document Software Validation actives within each Project.