Experience

EBQ

• United States
• Advertising Services
• 200 - 300 Employee

• Business Development Representative

  • Aug 2023 - Present

  Since beginning my journey with EBQ, I've not only forged strong connections with prospects and clients but also with my highly regarded colleagues. This unique bond has been an invaluable part of my growth and success in managing sales funnels and pipelines using tools such as Salesforce. It's heartening to know that I'm part of a team that not only strives for professional excellence but also values the human element in our interactions. - Utilize tools such as Salesforce to develop and maintain a successful pipeline of potential clients - Identified and addressed common pain points within various industries, including Universities, School Districts, Governments, Advertising Agencies, and small enterprises - Cultivated robust relationships with C-Suite executives, Directors, and decision-makers across large corporations, educational institutions, and government entities. Show less



Grand Central Pressure Washing

• Conroe, Texas, United States

• Operating Manager

  • Jun 2022 - Present

  Starting an exterior cleaning company has brought a ton of insight into what new business owners experience. Being presented new challenges I have developed the skills required to owning and operating a successful business. With Grand Central Pressure Washing being a service based business the client experience is extremely crucial to ensure the future of our success. With that being said we take every interaction as an opportunity to deliver the unforgettable experience which has helped our company grow. As the Operating Manager I am in charge of all the day to day tasks ensuring cleanings are performed the proper safe way, people are paid, and clients are valued. - Research, Analyze and Develop the customer experience starting at obtaining the lead all the way to payment - Create meaningful relationships within the community resulting in a referral client base. - Drive the Customer Experience to infinity and beyond setting new industry standards - Setting the tone to a positive flexible mindset throughout the company to create open and teachable line of communication promoting growth Show less



T-Mobile

• United States
• Telecommunications
• 700 & Above Employee

• Assistant Store Manager

  • Jul 2015 - Nov 2022

  Starting with Sprint was an Amazing, Exciting and New experience. I Originally was contacted by Sprints Recruiting Manager to assist with a new deployment of Sprint store within a RadioShack store. I accepted and managed one of these store within a store locations and assisted in managing the district, which at it's peak was 13 locations with 40+ employees. When RadioShack filed for Bankruptcy I found myself managing one of the Top stores in the Houston area. - Advocate for Sprint's small to medium B2B retail clients. - Consistently maintain the highest NPS score internally (employees) and externally (clients) - Develop new and existing employees to adapt to new buying behaviors and shift of products - Grow and maintain a store to a $1.5m+ in revenue Show less



RadioShack

• United States
• Blockchain Services
• 700 & Above Employee

• Store Manager

  • Jun 2013 - Jul 2015

  While working with RadioShack I gained a ton of new skills that really set the foundation for my knowledge in the retail industry. This was my first corporate management job and I was also very young at the time so I had a lot of learning to do. I am beyond grateful for the initial team members that I had at the time going into the role. I was gifted with the most caring, understanding, patient, and hardworking team members a manager could have. I learned how a large corporation operates and communicates across all channels. - Analyzing and Representing a Store's staff and P&L statements - Leading a team towards achieving our goal through relentless positivity - Developing team members sales and closing skills by roleplaying and having sales discussions - Owning the customer experience and delivering a tailored experience to every Customer/Client Show less