Peter Nguyen (He/Him/His)

Recruiting Coordinator / Account Manager at Recruit4Business
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Contact Information
us****@****om
(386) 825-5501
Location
Seattle, Washington, United States, US
Languages
  • Vietnamese Native or bilingual proficiency
  • English Native or bilingual proficiency

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Credentials

  • Attracting, Hiring, and Working with Gen Z
    LinkedIn
    Sep, 2022
    - Oct, 2024
  • Recruiting and Talent Acquisition Certificate
    eCornell
    Aug, 2022
    - Oct, 2024
  • Speaking Confidently and Effectively
    LinkedIn
    Aug, 2022
    - Oct, 2024
  • 2021 Core App
    Smartsheet
    May, 2022
    - Oct, 2024
  • Mentoring Others
    LinkedIn
    May, 2022
    - Oct, 2024
  • WorkApps
    Smartsheet
    May, 2022
    - Oct, 2024
  • Diversity Recruiting
    LinkedIn
    Oct, 2021
    - Oct, 2024
  • Interviewing a Job Candidate for Recruiters
    LinkedIn
    Oct, 2021
    - Oct, 2024
  • Administrative Professional Foundations
    LinkedIn
    Feb, 2021
    - Oct, 2024
  • Become a Technical Recruiter
    LinkedIn
    Feb, 2021
    - Oct, 2024
  • Learning LinkedIn Recruiter
    LinkedIn
    Feb, 2021
    - Oct, 2024
  • Performance-Based Hiring
    LinkedIn
    Feb, 2021
    - Oct, 2024
  • Recruiting Foundations
    LinkedIn
    Feb, 2021
    - Oct, 2024
  • Social Recruiting for Recruiters
    LinkedIn
    Feb, 2021
    - Oct, 2024
  • Talent Sourcing
    LinkedIn
    Feb, 2021
    - Oct, 2024
  • Technical Recruiting
    LinkedIn
    Feb, 2021
    - Oct, 2024
  • Human Resources Management 1 Day Training
    Mangates Tech Solutions Pvt Ltd
    Oct, 2020
    - Oct, 2024
  • Mental Health First Aid (Adult)
    Mental Health First Aid Maryland
    Sep, 2019
    - Oct, 2024
  • Mental Health First Aid (Youth)
    Mental Health First Aid Maryland
    Jun, 2019
    - Oct, 2024
  • Suicide Assessment, Screening and Referral
    Crisis Connections
    Aug, 2018
    - Oct, 2024
  • Suicide Assessment, Intervention and Treatment
    Crisis Connections
    Mar, 2019
    - Oct, 2024
  • Standards of Quality for Family Strengthening and Support Certification Training
    San Francisco Family Support Network
    Apr, 2017
    - Oct, 2024
  • CPR Certified
    Salvation Army
    Aug, 2016
    - Oct, 2024
  • First Aid Certified
    Salvation Army
    Aug, 2016
    - Oct, 2024
  • Crisis Prevention Intervention
    GLIDE (San Francisco, CA)
    Jun, 2016
    - Oct, 2024

Experience

    • United States
    • Human Resources Services
    • 1 - 100 Employee
    • Recruiting Coordinator / Account Manager
      • Apr 2023 - Present

      - Provide administrative support to 4+ Recruiters by managing the job posting process in the ATS, job boards, and social media resulting in a more seamless hiring process for the 99+ accounts they manage. -Partner with hiring teams to build and execute effective sourcing, and assessment with an ability to manage customer/partner expectations through a deep understanding of return on investment - Recruiting through all channels ranging from active to passive candidates. - Manage an average of 29 accounts and grow relationships with new ones by providing excellent customer support, handling questions, and regularly directing them regarding Recruitment and HR to ensure a positive client experience and an efficient hiring process. - Conduct salary surveys for our clients to ensure their job postings are competitive and attractive, resulting in a high number of applicants. - Generate revenue for the company by being an expert on all products and services available to our internal and external clients. - Manage setting up new recruiting accounts, process cancellations and renewals, and maintain internal reports and databases, ensuring a seamless process. - Lead orientation, onboarding sessions, and training with new and existing clients to ensure they are utilizing our Recruitment and HR services to the fullest extent to be more effective, efficient, and profitable in their business. Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • University Programs Associate
      • Mar 2022 - Feb 2023

      -Managed the full recruitment cycle for Engineering, Product, Sales, Marketing, and G&A internship roles through Greenhouse to develop and maintain a consistent pipeline of qualified candidates resulting in a strong hire in a timely manner.-Worked with the University Programs Managers, People & Culture Team, and 50+ People Managers across the business to coordinate and run our 10-12 week Summer Internship and Early Career programs of 50+ interns in the U.S. and U.K for tech and non-tech roles in addition to our off-cycle internships. -Worked with our Recruiting Coordination Team to coordinate and schedule interviews for a strong talent pool of high-potential candidates resulting in a positive hiring experience -Partnered with 25+ universities and colleges by organizing and participating in virtual and on-campus events to attract undergraduate and graduate students to join our Summer Internship Program.-Managed the universty.recruiting@smartsheet.com alias and created the team's Dashboard and WorkApp for easy accessibility of resources and brand awareness related to the internship program.-Create digital/social media content and events collateral (webinar content, posters, presentation decks, etc) with the branding team for Talent Attract Pipeline appearances.-Organized onboarding/orientations and a series of training/educational sessions, presentations, and networking events such as the Leadership Panel Series, Talent Acquisition sessions, Benefits & DEI Info sessions, Corporate Social Responsibility, Project Presentations, and Personal Learning & Development training resulting in a positive and engaging internship experience. Show less

    • Technical Recruiting Coordinator
      • Apr 2021 - Mar 2022

      -Schedule an average of 90 initial interviews and 95 onsite interviews, including demos/presentations, on a monthly basis, and executive meetings confirming the details and logistics directly with the candidates and interviewers using G-suite products, Slack, Zoom, and Greenhouse.-Partner with 10+ recruiters, hiring managers, interviewers, executive admins from the revenue and technical team, and the IT office team to provide a seamless interviewing experience for all involved in multiple time zones (U.S, United Kingdom, Germany, and Australia)-Trained 10 new Recruiting Coordinators in the process of scheduling initial and onsite interviews, including standard operating procedures, resulting in a dynamic Recruiting Coordination team providing outstanding candidate experiences.-Provide ad hoc support of recruiters.-Participant in the Recruiter career track: assigned a Recruiter mentor; practice sourcing and resume screening; shadow recruiter phone screens, candidate debriefs, offer calls, and meetings with Hiring Managers; etc. Show less

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Youth Pastor
      • Mar 2017 - Jul 2021

      -Facilitate weekly group sessions of 20-30 middle school-age students focusing on character development, value-based leadership and training, and cultural identity. -Manage a core team of 10 on the organization's program model and critical skills such as facilitation, mental health first aid, children development, active listening, and motivational interviewing. -Contribute to event management operations for approximately 180 students for annual retreats and holiday events throughout the year. Show less

    • Bangladesh
    • Advertising Services
    • 1 - 100 Employee
    • Recruiting Coordinator
      • Mar 2020 - Feb 2021

      - Provided administrative support to approximately 8+ recruiters, 15+ hiring managers, and 50+ interviewers in their day-to-day workflow, including calendar management and meeting coordination through Outlook and our ATS, resulting in a seamless hiring process. - Scheduled an average of 366 phone screens and 112 on-site interviews on a quarterly basis in non-tech and tech job requisition resulting in an outstanding candidate experience. - Oversaw the interviewers-in-training and successfully ramped an average of 4 qualified interviewers on a monthly basis, resulting in a wider pool of interviewers and improving the efficiency of hiring needs. - Demonstrated 100+ touchpoints daily with candidates by phone and email with a swift response rate of less than 1 business day, while tracking and monitoring candidates in our ATS/CRM promptly. Show less

    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Student Services Specialist
      • Jun 2018 - Mar 2020

      -Support, inspire, and mentor staff as we work with 60 students and 60 interns who need social work support and apply outcomes-based assessment with supervision. -Worked directly with vendor and vendor system to accurately track the status of background check adjudication, log final resolutions, and ensure service level agreements/vendor performance metrics are being met. -Built new and enhanced existing partnerships with over 10 community based organizations, social service agencies, and college departments so that their services are accessible to students. -Document over 20 interactions, social work, and case management work and referrals with students and interns on a daily basis into Salesforce. -Collaborate with over 10 departments and program at Bellevue College to launch our annual resource fair. -Train and on-board 120 students annually about contract, program expectations, and site norms. -Supervise and coach a group of 15 students on a bi-annual basis by focusing on leadership and professional development. Show less

    • United States
    • Truck Transportation
    • 1 - 100 Employee
    • DTR Processing Specialist
      • Oct 2017 - Jun 2018

      -Accurately process, store, and archive 120 trip reports and fuel receipts daily. -Format and produce bi-weekly current trips in entry reports and send to franchises. -Resolve franchises’ issues with missing miles, missing states, driving trip records, and fuel tickets. -Accurately process, store, and archive 120 trip reports and fuel receipts daily. -Format and produce bi-weekly current trips in entry reports and send to franchises. -Resolve franchises’ issues with missing miles, missing states, driving trip records, and fuel tickets.

    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Kitchen Assistant
      • Jul 2017 - Sep 2017

      -Follow recipes to produce between 32 and 64 + tubs of fresh ice cream and sorbet each day. -Properly label, date, pack, and store up to 200 or more pints of ice cream and sorbet each day. -Prepare ingredients and produce homemade bases, toppings, and inclusions. -Accurately inventory tubs, pints, toppings, and bases to inform the daily production plan. -Communicate clearly and effectively with all members of the team including BOH, FOH, and HQ. -Complete daily cleaning tasks to ensure all areas of the kitchen are clean and organized. Show less

    • Family Resource Center Case Manager
      • Jun 2016 - Jun 2017

      -Act as a liaison, advocate, and resource out in the community and in the home to provide intensive case management, family advocacy, and crisis intervention for families. -Provided administrative support to the Site Supervisor and Family Resource Coordinator -Determine eligibility, review, and assist with applications for food cash assistance programs and emergency rental assistance. -Collaborate with other providers from other community agencies, GLIDE program staff, interns and volunteers to ensure comprehensive and coordinated services. -Managed customer relationship management (CRM) which included individual/family service plans, various assessment tools, and progress reports into Glide and Department of Public Health database. -Attended various training such as cultural humility, understanding and supporting families with substance dependency issues, and helping families to access basic needs. Show less

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Administrative and Development Assistant
      • Mar 2016 - May 2016

      -File clients’ case records into a legal database on Microsoft Access. -Categorize case files and maintain internet-based filing and docket system. -Communicate with law firms in the San Francisco Bay area to sponsor and donate to Asian Law Caucus’s annual dinner. -Manage Cy Press list and law firm community events spreadsheet. -File clients’ case records into a legal database on Microsoft Access. -Categorize case files and maintain internet-based filing and docket system. -Communicate with law firms in the San Francisco Bay area to sponsor and donate to Asian Law Caucus’s annual dinner. -Manage Cy Press list and law firm community events spreadsheet.

    • United States
    • Food & Beverages
    • 1 - 100 Employee
    • Back of House Assistant
      • May 2015 - Apr 2016

      -Advocate an exceptional hospitality experience by cheerfully interacting with all guests and clearly communicating product knowledge and information. -Manage ice cream on Smitten’s proprietary and patented liquid nitrogen machines name “Brrr”. -Collaborate to build the company every day with a positive attitude and an uncompromising eye for quality and teamwork -Ensure proper execution of all recipes as provided by Smitten Ice Cream to complete ice cream bases and other food needs for the shop. -Maintain daily production lists. -Accurately track inventory and conducting inventory counts. Show less

    • Legislative Offices
    • 700 & Above Employee
    • Legislative Aide Assistant
      • Aug 2015 - Dec 2015

      -Listen in meetings, hearings, and briefings to help inform senior staff about current legislative issues. -Complete research, write legislative memos, and provide other support for staff members. -Guide Capitol tours for constituents. Trained in Capitol history and given clearance to building. -Write correspondence to constituents, handle mail, and manage phone calls. -Listen in meetings, hearings, and briefings to help inform senior staff about current legislative issues. -Complete research, write legislative memos, and provide other support for staff members. -Guide Capitol tours for constituents. Trained in Capitol history and given clearance to building. -Write correspondence to constituents, handle mail, and manage phone calls.

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Communication Assistant
      • May 2015 - Oct 2015

      -Promote company’s semi-annual Tiburon CEO Summits. -Use targeted emails to persuade likely participants. -Promote company’s semi-annual Tiburon CEO Summits. -Use targeted emails to persuade likely participants.

    • United States
    • Events Services
    • 100 - 200 Employee
    • Catering Associate
      • Apr 2015 - Jul 2015

      -Plan and serve all food and beverages ordered to coordinate times and quantities. -Set up equipment, furnishings, food service ware and décor for all catered events. -Work with customers to ensure satisfaction: quality, service, and problem resolution -Plan and serve all food and beverages ordered to coordinate times and quantities. -Set up equipment, furnishings, food service ware and décor for all catered events. -Work with customers to ensure satisfaction: quality, service, and problem resolution

    • United States
    • Higher Education
    • 700 & Above Employee
    • Family and Youth in Transition Tutor
      • Oct 2014 - May 2015

      -Faciliate a small group of elementary-age children in a one-on-one setting with homework or classwork assignments

    • Marketing and Communications Specialist
      • Aug 2014 - May 2015

      -Manage the CFCC newsletter and send it weekly-Meet bi-monthly to participate in leadership development, cultural competency, and ally-building training.-Charged with supporting a more diverse community at the University of San Francisco.-Advocate in leadership activities and a commitment to open communication to collaboration, empowerment, and interculturalism.

    • Records Management Specialist
      • Jul 2014 - May 2015

      -Administer the University of San Francisco Marching Band's music library-Coordinate checking out music and music-related items-Generate all the necessary copies of the music -Maintain a visual and written record of the band’s activities

    • Student Disability Shuttle Driver
      • Aug 2013 - May 2015

      -Provide reasonable transportation to classes, on campus locations and off-campus residences within the boundaries of service-Promote a common good that includes the needs of all students. -Ensurefaculty, staff and students with disabilities and non-disabilites arrive safely to their destination

    • Student Technician Client Support Services Lab Student
      • Aug 2013 - Jan 2014

      -Provide quality customer service-Filter email request for assistance-Manage telephone calls regarding a technical issue or inquiry-Follow all Computer Lab, Help Desk and Classroom Technology procedures accurately

    • United States
    • Political Organizations
    • Campaign Specialist
      • Apr 2014 - Nov 2014

      -Worked on public relations, public visibility, and grassroots organizing for high-profile San Francisco campaign -Familiar with the campaigning process; experienced in tabling, canvassing, and merchant walks -Wrote, executed, and coordinated project proposals for a variety of Campaign Action Committees -Worked on public relations, public visibility, and grassroots organizing for high-profile San Francisco campaign -Familiar with the campaigning process; experienced in tabling, canvassing, and merchant walks -Wrote, executed, and coordinated project proposals for a variety of Campaign Action Committees

    • Canada
    • Restaurants
    • Waiter
      • May 2010 - Aug 2012

      -Handle patrons’ food orders on order slips and memorize orders -Care for customers and take action to correct any problems -Manage checks that itemize and total meal costs and sales taxes -Handle patrons’ food orders on order slips and memorize orders -Care for customers and take action to correct any problems -Manage checks that itemize and total meal costs and sales taxes

Education

  • University of San Francisco
    Bachelor's degree, Political Science and Government
    2012 - 2016
  • Chicago-Kent College of Law, Illinois Institute of Technology
    2014 - 2014
  • West Seattle High School
    High School Diploma, 3.53
    2008 - 2012
  • Van Lang Vietnamese Cultural and Language School
    Vietnamese Language and Literature
    2002 - 2009

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