Austin Phillips
Human Resources Director at Blackfeet Community College- Claim this Profile
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Bio
Credentials
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Incident Command System 100 & 200
State of Montana, Disaster and Emergency Services DivisionJan, 2020- Oct, 2024
Experience
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Blackfeet Community College
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Higher Education
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1 - 100 Employee
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Human Resources Director
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Jan 2020 - Jul 2021
• Implement human resources strategies by establishing department accountability, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO and Title IX compliance. • Oversee the implementation of Human Resources programs through Human Resources staff. Monitors administration to established standards and procedures… Show more • Implement human resources strategies by establishing department accountability, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO and Title IX compliance. • Oversee the implementation of Human Resources programs through Human Resources staff. Monitors administration to established standards and procedures. Identifies opportunities for improvement and resolves any discrepancies. • Conduct a continuing study of all Human Resources policies, programs, and practices to keep management informed of new developments. • Develop and administer programs, procedures, and guidelines to help align the workforce with the strategic goals of the College. • Develop, implement, coordinate, and conduct educational programs and initiatives designed to educate and support faculty, staff, and students regarding their rights and, where applicable, obligations under Title IX, including reporting options/responsibilities, support services, College policy and applicable disciplinary code, grievance procedures, confidential resources, etc. • Oversee, coordinate, and ensure investigations of reports and complaints of sexual misconduct are adequate,reliable, timely, confidential and impartial; review proposed sanctions for sexual misconduct before they are imposed to ensure that they are reasonably calculated to stop the sexual misconduct and prevent its recurrence. • Select, train, and oversee designated Title IX Investigators across critical areas of the institution; ensure investigator, adjudicator, and those involved with processing Title IX complaints are adequately trained in compliance with Title IX guidance. Show less • Implement human resources strategies by establishing department accountability, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO and Title IX compliance. • Oversee the implementation of Human Resources programs through Human Resources staff. Monitors administration to established standards and procedures… Show more • Implement human resources strategies by establishing department accountability, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO and Title IX compliance. • Oversee the implementation of Human Resources programs through Human Resources staff. Monitors administration to established standards and procedures. Identifies opportunities for improvement and resolves any discrepancies. • Conduct a continuing study of all Human Resources policies, programs, and practices to keep management informed of new developments. • Develop and administer programs, procedures, and guidelines to help align the workforce with the strategic goals of the College. • Develop, implement, coordinate, and conduct educational programs and initiatives designed to educate and support faculty, staff, and students regarding their rights and, where applicable, obligations under Title IX, including reporting options/responsibilities, support services, College policy and applicable disciplinary code, grievance procedures, confidential resources, etc. • Oversee, coordinate, and ensure investigations of reports and complaints of sexual misconduct are adequate,reliable, timely, confidential and impartial; review proposed sanctions for sexual misconduct before they are imposed to ensure that they are reasonably calculated to stop the sexual misconduct and prevent its recurrence. • Select, train, and oversee designated Title IX Investigators across critical areas of the institution; ensure investigator, adjudicator, and those involved with processing Title IX complaints are adequately trained in compliance with Title IX guidance. Show less
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S&S Worldwide, Inc.
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United States
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Consumer Goods
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1 - 100 Employee
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Logistics Operations Manager
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Jun 2014 - Aug 2018
• Cost to profit statistical analysis; responsible for allocation of financial resources, price setting based on past performance, and formulating detailed quotes. • Contract management responsibilities include researching, trending, and reporting on historical • contract data. Keeping contracts in good standings, ensuring timely payments and profitability. • Maintain and adjust policies and practices to increase efficiency while operating within the technical, budgetary, and operational… Show more • Cost to profit statistical analysis; responsible for allocation of financial resources, price setting based on past performance, and formulating detailed quotes. • Contract management responsibilities include researching, trending, and reporting on historical • contract data. Keeping contracts in good standings, ensuring timely payments and profitability. • Maintain and adjust policies and practices to increase efficiency while operating within the technical, budgetary, and operational constraints of the organization. • Developed/integrated a spreadsheet database to cross-reference building material data with up to date engineering drawings. Improved continuity and efficiency by confirming proper parts were purchased and assembled correctly. • Project management; anticipate supply needs to eliminate delays, evaluating each step in the process to guarantee estimated timelines and budgets would meet or exceeded expectations. • Trends productivity of parts operations; making adjustments to increase effectiveness of inventory control procedures and decrease the need of specialized parts. • Maintain contracted customer relations. Deliver administration support and oversight, on products and services, coordinating with both contractors and vendors. • Assist customers in the process of placing and receiving purchase orders, both foreign and domestic. • Solve problems to achieve work objectives; find possible solutions or substitutions when supplies or services are in short supply. Show less • Cost to profit statistical analysis; responsible for allocation of financial resources, price setting based on past performance, and formulating detailed quotes. • Contract management responsibilities include researching, trending, and reporting on historical • contract data. Keeping contracts in good standings, ensuring timely payments and profitability. • Maintain and adjust policies and practices to increase efficiency while operating within the technical, budgetary, and operational… Show more • Cost to profit statistical analysis; responsible for allocation of financial resources, price setting based on past performance, and formulating detailed quotes. • Contract management responsibilities include researching, trending, and reporting on historical • contract data. Keeping contracts in good standings, ensuring timely payments and profitability. • Maintain and adjust policies and practices to increase efficiency while operating within the technical, budgetary, and operational constraints of the organization. • Developed/integrated a spreadsheet database to cross-reference building material data with up to date engineering drawings. Improved continuity and efficiency by confirming proper parts were purchased and assembled correctly. • Project management; anticipate supply needs to eliminate delays, evaluating each step in the process to guarantee estimated timelines and budgets would meet or exceeded expectations. • Trends productivity of parts operations; making adjustments to increase effectiveness of inventory control procedures and decrease the need of specialized parts. • Maintain contracted customer relations. Deliver administration support and oversight, on products and services, coordinating with both contractors and vendors. • Assist customers in the process of placing and receiving purchase orders, both foreign and domestic. • Solve problems to achieve work objectives; find possible solutions or substitutions when supplies or services are in short supply. Show less
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Verizon Wireless
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United States
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Retail
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1 - 100 Employee
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Retail Sales Representative
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Dec 2013 - Jun 2014
• Trained and mentored new sales representatives, catering to appropriate skill level of the employee while encouraging progression. • Highly skilled in delivering the ultimate customer service experience within a technology retail environment. • Proven ability to anticipate customer needs and delivering services to meet those needs. • Qualified to deliver the one on one coaching experience through articulating and demonstrating products and accessories functionality. • Conducted… Show more • Trained and mentored new sales representatives, catering to appropriate skill level of the employee while encouraging progression. • Highly skilled in delivering the ultimate customer service experience within a technology retail environment. • Proven ability to anticipate customer needs and delivering services to meet those needs. • Qualified to deliver the one on one coaching experience through articulating and demonstrating products and accessories functionality. • Conducted wireless workshops for training purposes, determined independent skill levels and adjusted the training to each customer’s needs. Provided a variety of technical solutions and strategies adaptable to any possible issue. Show less • Trained and mentored new sales representatives, catering to appropriate skill level of the employee while encouraging progression. • Highly skilled in delivering the ultimate customer service experience within a technology retail environment. • Proven ability to anticipate customer needs and delivering services to meet those needs. • Qualified to deliver the one on one coaching experience through articulating and demonstrating products and accessories functionality. • Conducted… Show more • Trained and mentored new sales representatives, catering to appropriate skill level of the employee while encouraging progression. • Highly skilled in delivering the ultimate customer service experience within a technology retail environment. • Proven ability to anticipate customer needs and delivering services to meet those needs. • Qualified to deliver the one on one coaching experience through articulating and demonstrating products and accessories functionality. • Conducted wireless workshops for training purposes, determined independent skill levels and adjusted the training to each customer’s needs. Provided a variety of technical solutions and strategies adaptable to any possible issue. Show less
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Operations Manager and Human Resources Specialist
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Mar 2011 - Dec 2013
• Evaluate over 20 employees, provide professional feedback through performance reviews, initiated training and retraining of employees, and discharge of employees as needed. Provided guidance and conflict resolution for all staff. • Created job announcements, advertised vacancies, recruited, evaluated qualifications of applicants, interviewed individual candidates, completed reference checks, and made selections for hiring. Conducted on-site evaluation of new hires, consulted upper… Show more • Evaluate over 20 employees, provide professional feedback through performance reviews, initiated training and retraining of employees, and discharge of employees as needed. Provided guidance and conflict resolution for all staff. • Created job announcements, advertised vacancies, recruited, evaluated qualifications of applicants, interviewed individual candidates, completed reference checks, and made selections for hiring. Conducted on-site evaluation of new hires, consulted upper management on the best placement within the company. Resolved numerous staffing issues by accurately placing or reassigning employees within the company. • Developed, planned, and implement new policies and procedures for incentives. This successfully increased production rates and quality as desired. • Managed production at all levels to ensure the customer finish date is achieved on time and within the quoted price while staying at or fewer than 10% labor rates. • Review production order spreadsheets and cross-referenced with shipping dates to determine staffing requirements, procedures, and assignments. • Focus on the dealer/customer needs while building and maintaining strong client relationships. • Use effective communication skills to satisfy the customer while organizing the team from start to finish. • Developed production schedule spreadsheets with the build team and follow up with dealers on progress of their orders. • Redesigned sales and production procedures to improve efficiency of customer orders, production, and coordinated transportation to ensured delivery of 838 units valued at $4.6 million. This redesign improved the rate of shipments delivered on or before schedule, by 50%. Show less • Evaluate over 20 employees, provide professional feedback through performance reviews, initiated training and retraining of employees, and discharge of employees as needed. Provided guidance and conflict resolution for all staff. • Created job announcements, advertised vacancies, recruited, evaluated qualifications of applicants, interviewed individual candidates, completed reference checks, and made selections for hiring. Conducted on-site evaluation of new hires, consulted upper… Show more • Evaluate over 20 employees, provide professional feedback through performance reviews, initiated training and retraining of employees, and discharge of employees as needed. Provided guidance and conflict resolution for all staff. • Created job announcements, advertised vacancies, recruited, evaluated qualifications of applicants, interviewed individual candidates, completed reference checks, and made selections for hiring. Conducted on-site evaluation of new hires, consulted upper management on the best placement within the company. Resolved numerous staffing issues by accurately placing or reassigning employees within the company. • Developed, planned, and implement new policies and procedures for incentives. This successfully increased production rates and quality as desired. • Managed production at all levels to ensure the customer finish date is achieved on time and within the quoted price while staying at or fewer than 10% labor rates. • Review production order spreadsheets and cross-referenced with shipping dates to determine staffing requirements, procedures, and assignments. • Focus on the dealer/customer needs while building and maintaining strong client relationships. • Use effective communication skills to satisfy the customer while organizing the team from start to finish. • Developed production schedule spreadsheets with the build team and follow up with dealers on progress of their orders. • Redesigned sales and production procedures to improve efficiency of customer orders, production, and coordinated transportation to ensured delivery of 838 units valued at $4.6 million. This redesign improved the rate of shipments delivered on or before schedule, by 50%. Show less
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Inovar Inc.
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Appliances, Electrical, and Electronics Manufacturing
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100 - 200 Employee
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Team Lead
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2010 - 2011
• Manager/Lead of circuit board production lines up to three lines, with three to four employees per line. • Responsible for setting up the production lines, leading, mentoring, and training new employees, to ensure their success throughout the company. • 100% inspections of everything assembled on the production line. • Evaluate, provide professional feedback, oversee training of 9-12 employees. • Manager/Lead of circuit board production lines up to three lines, with three to four employees per line. • Responsible for setting up the production lines, leading, mentoring, and training new employees, to ensure their success throughout the company. • 100% inspections of everything assembled on the production line. • Evaluate, provide professional feedback, oversee training of 9-12 employees.
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Enercrest Inc.
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United States
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Construction
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Construction Foreman
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2008 - 2009
• Construction Foreman on natural gas production sites. • Responsible for dismantling and reconstruction of oil and natural gas locations. • Managing sites in which locations are turned over in a safe, presentable, and timely manner. • Responsible for the training of entry level laborers throughout the company on oil and gas operations in order to show workers how to be safe and efficient by following policies and procedures, surpassing the standards • Construction Foreman on natural gas production sites. • Responsible for dismantling and reconstruction of oil and natural gas locations. • Managing sites in which locations are turned over in a safe, presentable, and timely manner. • Responsible for the training of entry level laborers throughout the company on oil and gas operations in order to show workers how to be safe and efficient by following policies and procedures, surpassing the standards
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US Army
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United States
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Law Enforcement
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1 - 100 Employee
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Sergeant (E-5)
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Mar 2003 - Mar 2007
• Team lead, directly supervised 4 soldiers. Delegating tasks, giving performance feedback, organizing project timelines and responsibilities. • Responsible for networking mobile communications equipment and switching tactical high speed data network. • Deployed to Iraq in 2003 & 2005. Installed, maintained, and upgraded network infrastructure for Army HQ operations at Baghdad International Airport and Camp Victory. • Installed and maintained VOIP and Secret level data transfer nodes… Show more • Team lead, directly supervised 4 soldiers. Delegating tasks, giving performance feedback, organizing project timelines and responsibilities. • Responsible for networking mobile communications equipment and switching tactical high speed data network. • Deployed to Iraq in 2003 & 2005. Installed, maintained, and upgraded network infrastructure for Army HQ operations at Baghdad International Airport and Camp Victory. • Installed and maintained VOIP and Secret level data transfer nodes Network Encryption. Provided first line support for all classified voice and data equipment. Show less • Team lead, directly supervised 4 soldiers. Delegating tasks, giving performance feedback, organizing project timelines and responsibilities. • Responsible for networking mobile communications equipment and switching tactical high speed data network. • Deployed to Iraq in 2003 & 2005. Installed, maintained, and upgraded network infrastructure for Army HQ operations at Baghdad International Airport and Camp Victory. • Installed and maintained VOIP and Secret level data transfer nodes… Show more • Team lead, directly supervised 4 soldiers. Delegating tasks, giving performance feedback, organizing project timelines and responsibilities. • Responsible for networking mobile communications equipment and switching tactical high speed data network. • Deployed to Iraq in 2003 & 2005. Installed, maintained, and upgraded network infrastructure for Army HQ operations at Baghdad International Airport and Camp Victory. • Installed and maintained VOIP and Secret level data transfer nodes Network Encryption. Provided first line support for all classified voice and data equipment. Show less
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Education
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2010 - 2012
Stevens Henager College
Bachelor, Business Administration -
2003 - 2007
United States Army
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