Rami Alshater
Management Consultant at Arrowad Group- Claim this Profile
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Arabic Native or bilingual proficiency
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English Full professional proficiency
Topline Score
Bio
Credentials
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Certified Mastering Customer Experience
ForresterDec, 2021- Nov, 2024 -
Certified Customer Journey Mapping
ForresterNov, 2021- Nov, 2024 -
Customer Experience Masterclass
CX MasterclassNov, 2021- Nov, 2024 -
Basics of Customer Journey Mapping
MilkymapOct, 2021- Nov, 2024 -
Professional Business Process Modelling using ARIS
Software AGNov, 2020- Nov, 2024 -
Member of Saudi Council of Engineers
Saudi Council of EngineersApr, 2018- Nov, 2024 -
Project Management using Primavera
نقابة المهندسين الأردنيين Jordan Engineers AssociationAug, 2017- Nov, 2024 -
EFQM Foundation Training Certified
EFQMFeb, 2022- Nov, 2024 -
Project Management Professional (PMP)®
Project Management InstituteOct, 2020- Nov, 2024
Experience
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Arrowad Group
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Saudi Arabia
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Education Management
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1 - 100 Employee
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Management Consultant
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Jun 2020 - Present
Currently working on two major projects for the Mistry of Economy and Planning: Establishing a Customer Experience Program and Re-engineering of 10 Government Service Journeys. Experience in government projects to map service operations, improve procedures and policies, create operational models and customer-centric services, conduct awareness campaigns and specialized training in continuous improvement and spread Kaizen culture in the government sector. Currently working on two major projects for the Mistry of Economy and Planning: Establishing a Customer Experience Program and Re-engineering of 10 Government Service Journeys. Experience in government projects to map service operations, improve procedures and policies, create operational models and customer-centric services, conduct awareness campaigns and specialized training in continuous improvement and spread Kaizen culture in the government sector.
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Jeddah Foundation Co.
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Jubail, Kingdom of Saudi Arabia
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Site Manager
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Nov 2018 - Jun 2020
I worked as a site manager for the piling works for the Royal Commission’s Jubail TS-8 Highway Project, where my responsibilities were as follows: -Executing and supervising Piling works in accordance with design criteria and Royal Commission standards. -Managing Site Supplies (Concrete, Steel, Steel rebars tying wires, etc.) -Quality control e.g.: inspecting concrete slump and temperature, Rebar steel cages and its adherence to approved IFC drawings, Bore holes depth -Documentation: Submitting Cast piles reports, Pile Loading test results, Equipment’s TUVs, etc. to main contractor (China Railway 18th bureau Group) -Conducting pile loading test and arranging with 3rd party laboratory to witness pile loading test and performing pile integrity test I also worked as a site manager for another project with ARAMCO, Where my responsibilities were to supervise and execute the installation of stone columns, to reinforce the bearing capacity of the soil. Show less
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Solver Middle East
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Saudi Arabia
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Construction
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1 - 100 Employee
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Technical Engineer
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Dec 2017 - Nov 2018
I worked at Solver Middle East as a Technical Engineer and my responsibilities were as follows: -Calculating and analyzing loads applied on steel channels designed to support MEP Applications (such as: Fire Fighting pipes, Ducts, Plumbing and Cable trays), and choosing the suitable sections of the steel channels (using Sap200) in form of technical submittals. -Quantity surveying of the materials used. Such as: channels, Threaded rods, anchor bolts, nuts, washers and bolts. I worked at Solver Middle East as a Technical Engineer and my responsibilities were as follows: -Calculating and analyzing loads applied on steel channels designed to support MEP Applications (such as: Fire Fighting pipes, Ducts, Plumbing and Cable trays), and choosing the suitable sections of the steel channels (using Sap200) in form of technical submittals. -Quantity surveying of the materials used. Such as: channels, Threaded rods, anchor bolts, nuts, washers and bolts.
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Saudi Binladin Group (SBG)
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Saudi Arabia
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Construction
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700 & Above Employee
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Intern Site Engineer
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Jul 2016 - Sep 2016
Inspected project sites to monitor progress and adherence to design specifications and safety protocols as part of my internship. Inspected project sites to monitor progress and adherence to design specifications and safety protocols as part of my internship.
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Education
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2011 - 2017
Jordan University of Science and Technology
Bachelor of Engineering - BE, Civil Engineering
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