Wolfgang Saum

Vice President Customer Service at Mercedes-Benz Taiwan, Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
TW
Languages
  • German Native or bilingual proficiency
  • Portuguese Full professional proficiency
  • English Full professional proficiency
  • French Professional working proficiency
  • Spanish Professional working proficiency
  • Chinese (HSK 4 Level) Limited working proficiency

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Bio

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Experience

  • Mercedes-Benz Taiwan, Ltd.
    • Taiwan
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Vice President Customer Service
      • Dec 2022 - Present

  • Mercedes-Benz AG
    • Germany
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Head of Global After Sales smart
      • Jan 2020 - Dec 2022

  • Mercedes-Benz AG
    • Germany
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Head of Aftersales Operations Europe
      • Jul 2016 - 2019

  • Mercedes-Benz in the UK
    • United Kingdom
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Managing Director Aftersales
      • Aug 2013 - Jun 2016

  • Mercedes-Benz AG
    • Germany
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Director Aftersales
      • Jan 2011 - Aug 2013

    • Senior Manager Product Development
      • Mar 2005 - Dec 2010

    • Senior Manager Recall Management
      • Mar 2002 - Mar 2005

    • Product Manager
      • Feb 1996 - Mar 2002

Education

  • Karlsruher Institut für Technologie (KIT)
    Master of Engineering (M.Eng.), Electrics and Electronics
    1988 - 1994
  • FernUniversität in Hagen
    Master of Business Administration (MBA), Business, Management, Marketing und verbundene unterstützende Dienste
    1995 - 1999
  • Universitat Politècnica de València (UPV)
    Master's degree, Telecommunications
    1994 - 1995
  • Institut national des Sciences appliquées de Lyon
    Master's degree, Engineering
    1991 - 1992

Community

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