Melitza Rodriguez

Business Support Analyst at The City of New York Office of Labor Relations
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Contact Information
us****@****om
(386) 825-5501
Location
Greater New York City Area, US
Languages
  • English -
  • Spanish -

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Experience

    • Government Administration
    • 1 - 100 Employee
    • Business Support Analyst
      • Nov 2016 - Present

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • VIP Account Specialist
      • May 2015 - Oct 2016

      Handling VIP accounts and ensuring maximum customer satisfaction. This includes ocean/air import as well as air export. Ensuring goods are delivered within cancel dates to avoid charge backs. Adhering to all standard operation procedures for various distributors and sourcing companies and their respective buyers. Experienced in requirements for many well known chain stores and the warehouse receiving criteria associated with each account. Working closely with various sales managers to ensure clients needs are met in a time and cost efficient manner.Handling all ocean / air import procedures including customs clearance, import, devan, transload, delivery, etc. Handling all air export procedures such as shippers declarations, airline cut offs and all documentation requirements denoted by that particular destination.

    • United States
    • Wholesale
    • 100 - 200 Employee
    • Ocean Import Supervisor
      • Jul 2013 - May 2015

      Oversee shipments from time of departure to delivery to final location in the United States, Canada and Puerto Rico. I work with brokers and freight cashiers to ensure freight is released and ready for distribution upon arrival. I work with shipping lines, terminal officials and intermodal carriers to ensure cargo arrives on time and is made available for delivery. I prevented exorbitant fees during these difficult times of port congestion on the West Coast due to labor shortages by growing relationships with officials at many major terminals. I oversee approval of invoices and payment to all carriers to ensure great business relations.

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • Ocean Export Manager
      • 2011 - 2012

    • Ocean Export Representative
      • 2010 - 2011

    • LOGISTICS
      • 2007 - 2008

    • LOGISTICS
      • 2007 - 2008

Education

  • St. John's University
    History
    2000 - 2003
  • Walden University
    Multi/Interdisciplinary Studies
    2014 - 2016

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