Nikki Aishwarya B.
Product Manager at Rapid Acceleration Partners- Claim this Profile
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English Full professional proficiency
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Tamil Professional working proficiency
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French Elementary proficiency
Topline Score
Bio
Credentials
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National Association of Professional Organizers (NAPO)
NAPO (National Association of Productivity & Organizing Professionals)Sep, 2022- Nov, 2024 -
Microsoft Certified Azure Fundamentals
MicrosoftJan, 2022- Nov, 2024 -
IAP career college
Professional Organising SolutionsJan, 2021- Nov, 2024 -
Microsoft Certified Power BI Data Analyst Associate
MicrosoftMar, 2022- Nov, 2024 -
Microsoft 365 Certified Teams Administrator Associate
MicrosoftFeb, 2022- Nov, 2024 -
Microsoft Azure Administrator Associate
MicrosoftFeb, 2022- Nov, 2024 -
Microsoft Certified Azure Developer Associate
MicrosoftFeb, 2022- Nov, 2024 -
Microsoft Certified Identity and Access Administrator Associate
MicrosoftFeb, 2022- Nov, 2024 -
Microsoft Certified Information Protection Administrator Associate
MicrosoftFeb, 2022- Nov, 2024 -
Microsoft Certified Security Operations Analyst Associate
MicrosoftFeb, 2022- Nov, 2024
Experience
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Rapid Acceleration Partners
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United States
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Software Development
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1 - 100 Employee
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Product Manager
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Nov 2022 - Present
Develop, own, and maintain comprehensive product strategies and short/long- term roadmaps, ensuring alignment with overall business objectives. Break down high-level roadmaps into actionable epics and user stories to guide development and delivery processes effectively. Collaborate closely with UI/UX designers to shape the customer interface and enhance platform usability. Lead cross-functional collaboration with development teams, actively engaging in increment/quarterly planning, backlog grooming, sprint planning, and daily standups. Monitor product performance against business plan objectives, identifying and addressing performance shortfalls to ensure alignment with organizational goals. Organize and lead customer feedback sessions to understand their needs, validate assumptions, and incorporate insights into product enhancements. Work closely with RPA support teams, serving as a "Tier 3" resource to address complex customer issues before escalation to the development team. Show less
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thehomecarftcompany
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India
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Founder & Creative head
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Aug 2022 - Present
Achieved a 98% client satisfaction rate, resulting in a 60% client return rate for additional services. Conducted workshops and seminars on decluttering and sustainable organizing. Helping clients to declutter for promoting Mental- well being Regularly attended industry seminars and workshops to stay updated with the latest organizing techniques and trends. Conducted monthly workshops on decluttering, space utilization, and sustainable organizing practices. Prioritized sustainable and environmentally-friendly organizing solutions, promoting a zero-waste approach. Tailored solutions based on individual client needs, lifestyle, and aesthetic preferences. Show less
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Hexaware Technologies
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India
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IT Services and IT Consulting
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700 & Above Employee
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Product Project Manager
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Sep 2021 - Nov 2022
Spearheaded the development and execution of the product strategy for a ticketing platform, resulting in a 20% increase in ticket sales within a year. Collaborated with designers to optimize the front-end customer interface, resulting in improved user satisfaction and streamlined ticket purchasing. Worked closely with cross-functional development teams, facilitating effective communication and alignment across departments. Played a pivotal role in organizing customer feedback sessions, which led to insights that directly shaped product enhancements. Collaborated with support teams to address complex customer inquiries, ensuring timely and effective issue resolution. Show less
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FABRIC
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Chennai, Tamil Nadu, India
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Associate Product Manager
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Mar 2019 - Sep 2021
Managed a cross-functional development team through agile methodologies, including sprint planning, backlog refinement, and daily standup meetings. Monitored product metrics and KPIs, identifying areas for improvement and implementing strategic changes to enhance performance. Developed product documentation to communicate upcoming features and products to internal teams. Managed product demonstrations and testimonials for performance evaluation. Lead client meetings and workshops to facilitate ideation, problem-solving, and decision-making Defining in the Product Strategy and Roadmap of the Application. Performing A/B testing to understand which version of the designs works for the market. Show less
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Balshoi SARL
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Massy
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Logistics /management assistant Assistant
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Mar 2018 - Oct 2018
1. Preparing Purchase Orders (ERP) 2. Accounting and other invoices 3. Administrative Assignments 4. Database creation 5. Day to day management assistant Company: An E-commerce company started in Jan 2018 dealing with all different products of different countries and distributing them to satisfy the needs of the customers. Providing them at the doorstep. 1. Preparing Purchase Orders (ERP) 2. Accounting and other invoices 3. Administrative Assignments 4. Database creation 5. Day to day management assistant Company: An E-commerce company started in Jan 2018 dealing with all different products of different countries and distributing them to satisfy the needs of the customers. Providing them at the doorstep.
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Boucheron
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France
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Luxury Goods & Jewelry
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400 - 500 Employee
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Transportation Assistant
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Jan 2017 - Jan 2018
Worked in the Logistics department of the company and I was the Assistant Import/export trainee. 1. Handling and Reporting of Transport Invoices 2. Assistance to other Logistics Issues 3. Controlling Transportation rates 4. Quality control (Rings and chains) Worked directly under the logistics manager, had the opportunity to deal with issues before getting to my manager, gave my opinions and with my managers guidance I was able to solve issues faced. Worked in the Logistics department of the company and I was the Assistant Import/export trainee. 1. Handling and Reporting of Transport Invoices 2. Assistance to other Logistics Issues 3. Controlling Transportation rates 4. Quality control (Rings and chains) Worked directly under the logistics manager, had the opportunity to deal with issues before getting to my manager, gave my opinions and with my managers guidance I was able to solve issues faced.
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Education
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2023 - 2033
Indian Institute of Management Bangalore
New Product development -
2014 - 2017
IÉSEG School of Management
Bachelor's degree, Business Administration, Management and Operations -
2014 - 2015
IÉSEG School of Management
Bachelor of Business Administration (BBA), General Studies
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